How To Say It® For First-Time Managers: Winning Words and Strategies for Earning Your Teams Confidence - Softcover

Jack Griffin

Softcover

ISBN 10: 0735204470 ISBN 13: 9780735204478

Publisher: J P Tarcher/Penguin Putnam, 2010

Synopsis

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

?Building leadership vocabulary

?Establishing ground rules

?Projecting credibility

?Avoiding day-one mistakes

?Handling crises and criticism

?Motivating and inspiring

?Making meetings work

About this title

Review:

About the Author:

Jack Griffin is the author of How to Say It at Work and How to Say It for First-Time Managers. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.

About this edition

• Publisher: J P Tarcher/Penguin Putnam
• Publication date: 2010
• ISBN 10: 0735204470
• ISBN 13: 9780735204478
• Binding: Paperback
• Edition number: 1
• Number of pages: 320