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This book emphasizes the problem-solving process and stresses the integrated, recursive nature of producing effective documents, encouraging writers to think of invention and revision as on-going processes. It encourages readers to think of visuals as ways to present information, and to think of language as having the power to shape and influence reader's perceptions. The traditional concerns of technical communication - techniques such as definitions, descriptions, processes; forms such as correspondence, reports and proposals - are always related to the rhetorical elements of purpose, audience and design.
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Preface. Introduction to Students. Introduction to Instructors. Acknowledgments. Brief Contents. Detailed Contents. Part I: COMMUNICATING IN THE WORKPLACE. 1. Characterizing workplace communication. 2. Understanding workplace culture. 3. Reading technical information. 4. Addressing audiences. 5. Collaborating in workplace communication. Part II: MANAGING CRITICAL PROCESSES. 6. Managing effective writing and production processes. 7. Locating and using information. 8. Revising and editing. 9. Ensuring usability. Part III: SHAPING INFORMATION. 10. Organizing information. 11. Designing information. 12. Using visual forms. 13. Designing and using electronic media. Part IV: APPLYING STRATEGIES. 14. Creating definitions. 15. Creating technical descriptions. 16. Explaining processes and procedures. Part V: PREPARING PROFESSIONAL COMMUNICATION. 17. Engaging in oral interaction. 18. Preparing correspondence. 19. Preparing proposals. 20. Preparing reports. 21. Preparing instructions and manuals.
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- PublisherWadsworth Publishing Co Inc
- Publication date1993
- ISBN 10 0534199321
- ISBN 13 9780534199326
- BindingPaperback
- Edition number3
- Number of pages704
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Technical Communication
Published by
Wadsworth Publishing
(1993)
ISBN 10: 0534199321
ISBN 13: 9780534199326
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Technical Communication
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ISBN 13: 9780534199326
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Technical Communication
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ISBN 13: 9780534199326
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