About the Author:
C. J. MCNAIR is a professor of accounting at Babson College, Massachusetts, and author of World Class Accounting and Finance, and co-author of Benchmarking: A Tool for Continuous Improvement and Crossroads: A JIT Success Story. She lectures extensively on state-of-the-art management accounting systems, performance measurement, and continuous improvement for organizations such as The National Association of Accountants, The American Production and Inventory Control Society, and the Financial Executive Institute. McNair also consults for organizations such as Digital, Polaroid, and Caterpillar.
From the Inside Flap:
The Profit Potential Waste, inefficiency, slow response time?these and other "corporate diseases" have been the target of most American companies? efforts to reduce costs, dramatically improve quality, and delight the customer. As many leaders and their organizations are finding, however, many of these initiatives have often failed to significantly improve the financial bottom line. The Profit Potential clearly reveals the sources of this dilemma and delivers concrete methods for identifying waste and inefficiency and truly eliminating it. At the heart of this challenge, McNair shows how many improvement efforts simply move cost and waste around the organization in an elaborate shell game. These "Profit Bandits" rob the company of improvements that can, and should be seen on the bottom line. McNair, a noted author and expert on continuous improvement and performance measurement, outlines practical steps to ferret out unused or wasted resources that sap an organization?s competitive strength. Companies will see how to identify, measure and report waste and inefficiencies at every level in the organization. Throughout The Profit Potential, managers will find innovative, proven ways to avoid designing unnecessary costs into a business while focusing on processes that truly add value to the customer. Incredibly practical, invaluable insights cover important topics such as: creating an intolerance for waste; avoiding idle capacity and "idle minds"; using target costing to dramatically reduce costs; focusing on effectiveness versus efficiency; investing in assets that build the profit potential; detecting the hidden costs of quality; and measuring the true cost or value of outsourcing. In a time of constant change and continuing corporate improvement programs, The Profit Potential provides managers with a clear blueprint for redeploying their critical business resources and consistently taking high performances to the bottom line.
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