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Do things right in the first place, and you won't have to pay to fix them or do them over. Whether you manage a large plant or run your own small business, applying this simple principle of quality control will boost your profits and your career. "Quality Is Free" sets forth easy-to-implement programs, using actual case histories to demonstrate just how well quality control works, and providing important tools for success.
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- PublisherPenguin Books Ltd
- Publication date1980
- ISBN 10 0451624688
- ISBN 13 9780451624680
- BindingMass Market Paperback
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