Items related to Service America: Doing Business in the New Economy

Service America: Doing Business in the New Economy - Softcover

Albrecht, Karl

 
9780446390927: Service America: Doing Business in the New Economy
Softcover
ISBN 10: 0446390925 ISBN 13: 9780446390927
Publisher: Warner Books, 1990
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Stresses the importance of service management, looks at examples of service failures and successes, and explains how to measure, evaluate, and improve quality and productivity

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  • PublisherWarner Books
  • Publication date1990
  • ISBN 10 0446390925
  • ISBN 13 9780446390927
  • BindingPaperback
  • Number of pages203
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Albrecht, Karl
Published by Grand Central Publishing (1990)
ISBN 10: 0446390925 ISBN 13: 9780446390927
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Albrecht, Karl; Zemke, Ron
Published by Grand Central Publishing (1990)
ISBN 10: 0446390925 ISBN 13: 9780446390927
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