Using knowledge of communication skills from different sources (studies of chat perception, social psychology, evaulation research and practice theory), this volume introduces and examines the non-verbal, symbolic, verbal, and written communication skills required for social work practice in all settings. It then applies this basic knowledge and understanding to different purposes of social work - relationship building and maintaining, listening, giving information and advice, making a contract and intervention to help clients problem-solve or change attitudes or behaviour. Joyce Lishman is the editor of "Research Highlights in Social Work" series.
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JOYCE LISHMAN is Professor and Head of the School of Applied Social Studies at the Robert Gordon University, Aberdeen, UK. Her practice experience is with children and adolescents and their families and as a Malcolm Sargent social worker with children with cancer and leukaemia and their families. Her research has been primarily in client perceptions and the analysis of social work interviews. She edited the 'Research Highlights in Social Work' series.
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