Managing for Quality and Performance Excellence - Hardcover

Evans, James R.; Lindsay, William M.

Hardcover

ISBN 10: 0324382278 ISBN 13: 9780324382273

Publisher: South-Western Pub, 2007

Synopsis

Prepare for success in quality management today with this leading text's focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. Experienced leaders in the fields of quality management, these authors. Look no further for definitive resource for authoritative coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations reflect quality throughout the world as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.

About this title

Review:

"Managing for Quality & Performance Excellence, 8th Edition is the best reference for Quality Management I am aware of. "

About this edition

• Publisher: South-Western Pub
• Publication date: 2007
• ISBN 10: 0324382278
• ISBN 13: 9780324382273
• Binding: Hardcover
• Number of pages: 783