Review:
?The New Welfare Bureaucrats is an insightful study of the interplay between the formal rules of the welfare bureaucracies and the discretionary power and practices of welfare caseworkers. Celeste Watkins-Hayes brilliantly documents the emerging culture of the welfare workplace and its effect on human service delivery. This timely book is a must read for citizens, domestic policy analysts, and scholars concerned about strategies to address the plight of the truly disadvantaged. William Julius Wilson, Harvard University -- William Julius Wilson
""The New Welfare Bureaucrats" is an insightful study of the interplay between the formal rules of the welfare bureaucracies and the discretionary power and practices of welfare caseworkers. Celeste Watkins-Hayes brilliantly documents the emerging culture of the welfare workplace and its effect on human service delivery. This timely book is a must read for citizens, domestic policy analysts, and scholars concerned about strategies to address the plight of the truly disadvantaged."
--William Julius Wilson, Harvard University
"The New Welfare Bureaucrats" is an insightful study of the interplay between the formal rules of the welfare bureaucracies and the discretionary power and practices of welfare caseworkers.Celeste Watkins-Hayes brilliantly documents the emerging culture of the welfare workplace and its effect on human service delivery.This timely book is a must read for citizens, domestic policy analysts, and scholars concerned about strategies to address the plight of the truly disadvantaged.
--William Julius Wilson, Harvard University"
"Watkins-Hayes is a major new talent whose work will draw attention from several different disciplines. Her perspective is distinctive, her writing is engaging, and her research breaks new ground in an important and well-tilled area. In marvelous detail, she shows how social identities are crucial to the operation of casework relationships, mediating and shaping the caseworkers efforts, while also illuminating their effect on organizational variation and welfare discourse in general." Joe Soss, University of Minnesota
--Joe Soss, University of Minnesota"
About the Author:
Celeste Watkins-Hayes is assistant professor of sociology and African American studies at Northwestern University.
"About this title" may belong to another edition of this title.