Complete, up-to-date coverage of social welfare programs and policies with special coverage of how history, politics, and the economy shape these programs
This text puts the field of human services into a historical context, provides insights into the social welfare field, and gives concrete examples of how primary intervention strategies are put into daily practice in human service agencies.
It presents the many options offered in the field of human services and discusses the stresses that a human service worker will face in day-to-day work, with practical suggestions for avoiding burnout. The text compares the U.S. social welfare systems to systems in other countries, and uses a strong multicultural and social systems approach that distinguishes it from other texts.
Teaching & Learning Experience
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Introduction to Human Services: Policy and Practice, 7/e
By: Betty R. Mandell, Professor Emeritus, Bridgewater State College and
Barbara Schram, Professor Emeritus, Northeastern University
Basic Approach:
Known for its engaging writing style and its use of many current examples and cases of human service practitioners at work, Introduction to Human Services: Policy and Practice is one of the leading texts in the introductory human services market.
It provides complete and up-to-date coverage of social welfare programs and policies, and describes how history, politics, and the economy shape the programs. The U.S. social welfare system is compared to systems in other countries, and the authors use a strong multicultural and social systems approach that distinguishes it from other texts.
New to This Edition:
What Your Colleagues Are Saying:
“The authors do not apologize for the stand they take on issues and I appreciate this viewpoint.”
― Susan Kinsella, Brewton-Parker College
“The design and format are appealing. Students particularly like the side columns with definitions of key terms. Headings are clear and case examples grab the attention of the students.”
― Jean Batson-Turner, Illinois Valley Community College
“Cartoons are excellent! Really appeal to students and sets this textbook apart from others.”
― Donna Chaffee, SUNY New Paltz
Betty Reid Mandell is Professor Emerita at Bridgewater State College, Massachusetts. She is the editor of The Crisis of Caregiving: Social Welfare Policy in the United States, Palgrave/Macmillan, 2010, and is the co-editor of New Politics.
Barbara Schram graduated from Antioch College and received masters degrees in both sociology and social work from Columbia University and a doctorate from Harvard University with a specialization in education and social policy.
Worked as a program direction of a large recreational and cultural organization, planning programs for children and young adults and supervising staff who delivered these services. Spent several years as the director of a community agency in a low income urban area helping parents become involved in their children’s education and effect changes in the schools that better reflected their cultural background and values. Spent 26 years at Northeastern University where she originated and then taught in the Human Services Program. Designed appropriated courses and supervised student internships.
Has done extension volunteer work with citizen groups involved in interracial and special needs adoptions, improving services for persons with learning disabilities and improving prison education programs.
In addition to this text she has written over 20 articles and a book entitled, Creating the Small Scale Social Program: From idea to implementation to evaluation.
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