Quality Means Survival: Caveat Vendidor - Let the Seller Beware

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9780136267805: Quality Means Survival: Caveat Vendidor - Let the Seller Beware

This work shows the reader why and how bad quality has destroyed companies, careers, customers, competitors and civilians. It shows why product recalls, environmental disasters, government red tape, medical malpractice and dissatisfied customers have the same root cause: quality management.

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Rene T. Domingo
Published by Pearson P T R (1998)
ISBN 10: 0136267807 ISBN 13: 9780136267805
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Domingo, Rene T.
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Rene T. Domingo
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