The Oracle Way to Consulting: What it Takes to Become a World-Class Advisor (BUSINESS BOOKS) - Hardcover

Miller, Kim

Hardcover

ISBN 10: 0071847804 ISBN 13: 9780071847803

Publisher: McGraw Hill, 2015

Synopsis

Proven Methods for Consultants Seeking to Up Their Game―Based on the Consultant-Training Program Created and Used by Oracle, One of the World’s Most Respected Technology Firms

“In the end all a consultants wants is a very happy customer.  Kim’s insights and observations are just the practical knowledge a consultant needs to keep customers satisfied”
-- Joel Borellis, Group Vice President, Partner Enablement, Oracle

“It’s critical that implementation consultants communicate clearly and provide the knowledge that the customer needs.  Kim offers keen perspective and best practices on key consulting skill techniques needed to become a world-class consultant.”
-- Steve Hoodmaker, Senior Director, Applications Partner Enablement, Oracle

A world-wide leader in technical support, consulting, and training, the Oracle Corporation has produced many of the most successful consultants in the world today. Now, you can receive the same training―and master the same techniques―that have jump-started the careers of high-level consultants all across the globe. Learn how to:

* Gain―and retain―the trust of your clients

* Use your personal skills to generate steady revenue

* Communicate better, smarter, and faster

* Become the best consultant you can be

Available in book form for the first time―Oracle’s renowned training program for the professional consultant...

Oracle’s world-famous consultants are leaders in delivering best-in-class services, solutions, and client satisfaction. Now for the first time, this practical insider’s guide reveals the secrets behind Oracle’s astonishing success―a virtual crash course in the best practices and proven methods that can take your career to the next level.

Learn how to:

* Cultivate your consulting skills―and adapt to new situations
* Focus on customer success―and keep your clients happy
* Set realistic expectations―and deliver real results
* Manage difficult clients, office politics, and corporate road blocks
* Improve organization and increase productivity
* Perform at your very best―and provide maximum value every time

If you want to up your game―and join the ranks of world-class consultants―this user-friendly guide will help you hone your communication skills, leverage your talents, and create a sustainable revenue flow for you and your company.

You’ll learn how to deliver value, add services, and build trust with your customers through example--helping them become more self-sufficient. You’ll find surprising new insights from the best consultants in the business―and case-by-case scenarios you can apply to your own situation. You’ll discover the most persuasive ways to impart your knowledge and   leverage authority, the most engaging ways to manage and lead, and the most effective ways to build long-lasting relationships.

This is The Oracle Way to Consulting―your personal guide to consulting your way to a long and successful career.

Kim Miller is Director, Applications Partner Enablement at Oracle, where she is a member of the team responsible for innovating ways to increase Oracle channel sales by providing programs, events and content to ensure partners can successfully sell and implement Oracle solutions. 

About this title

Product Description:

Become a master consultant using the training program created and used by Oracle The Oracle Consulting Way provides the essential tools and people skills a consultant must have to build trusted client relationships that lead to long-term business. The book defines what a consultant is and explains how to communicate the correct expectations early and often. Readers learn how to handle difficult clients, navigate challenging office politics, leadership techniques, leverage pseudo authority, and manage their own career path.

About the Author:

Kim Miller is Director, Applications Partner Enablement at Oracle, where she is responsible for innovating a program to ensure that all of Oracle's North American consultants possess the skills required to maintain the level of service demanded by clients; 97% became certified on Oracle products, a feat unmatched in the company's history.

About this edition

• Publisher: McGraw Hill
• Publication date: 2015
• ISBN 10: 0071847804
• ISBN 13: 9780071847803
• Binding: Hardcover
• Number of pages: 352