Fourth Generation Management - Softcover

Joiner, Brian

Softcover

ISBN 10: 0071735860 ISBN 13: 9780071735865

Publisher: McGraw-Hill, 1994

Synopsis

Written by the first of a new breed of "quality gurus," Fourth Generation Management is a clear, concise synthesis of the best of current management practice and a host of dynamic prescriptions for the future.

About this title

Book Description:

Written by the first of a new breed of ``quality gurus,'' Fourth Generation Management is a clear, concise synthesis of the best of current management practice and a host of dynamic prescriptions for the future. The centerpiece of the book is the ``Joiner Triangle'', which provides readers with a conceptual framework upon which to build a new corporate culture--one that positions companies for growing productivity and profit in the years ahead. Focusing on quality as defined by the customer. . .a scientific, databased approach to management. . .and the creation of long-term, team-spirited relationships both internally and externally--the Joiner Triangle is already gaining credence as the management philosophy of tomorrow. And that's only the beginning. Readers will learn why process is more important than short-term results, how to foster a working environment in which all employees feel like winners, a new way of looking at data, processes, and variation, and much more. In short, this major release by a widely respected quality improvement leader is the business person's blueprint for the next phase of the ``Quality Revolution.''

About this edition

• Publisher: McGraw-Hill
• Publication date: 1994
• ISBN 10: 0071735860
• ISBN 13: 9780071735865
• Binding: Paperback
• Number of pages: 304