Cultures and Organizations: Software of the Mind, Third Edition

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9780071664189: Cultures and Organizations: Software of the Mind, Third Edition

The revolutionary study of how the place where wegrew up shapes the way we think, feel, and act--with new dimensions and perspectives

Based on research conducted in more than seventy countries over a forty-year span,Cultures and Organizations examines what drives people apart—when cooperationis so clearly in everyone’s interest. With major new contributions from MichaelMinkov’s analysis of data from the World Values Survey, as well as an account ofthe evolution of cultures by Gert Jan Hofstede, this revised and expanded edition:

  • Reveals the “moral circles” from which national societiesare built and the unexamined rules by which people think,feel, and act
  • Explores how national cultures differ in the areas of inequality,assertiveness versus modesty, and tolerance for ambiguity
  • Explains how organizational cultures differ from nationalcultures—and how they can be managed
  • Analyzes stereotyping, differences in language, cultural rootsof the 2008 economic crisis, and other intercultural dynamics

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Review:

'An understanding of other cultures is essential if we are to develop a more stable world and at the same time create national wealth.'Brian Burrows, Futures Information Associates

From the Back Cover:

People of other countries, of another generation, social class, job or organisation, often think and act in ways that puzzle us. To these people, of course, we are the ones who behave in a surprising manner. What separates them from us is the culture in which either of us grew up. 'Culture' in this sense is not the same as 'civilisation'; it encompasses much more. Deeply-rooted and, therefore, often unconscious values lead us to consider as normal what others think abnormal, as polite what to others is rude, and as rational what others find irrational.

Geert Hofstede shows that national cultures differ along five dimensions:


The degree of integration of individuals within groups

Differences in the social roles of women versus men

Ways of dealing with inequality

The degree of tolerance for the unknown

The trade-off between long-term and short-term gratification of needs

Organisational cultures, however, are a different phenomenon; they do not follow the same dimensions, are more manageable, and in fact offer an opportunity to bridge national cultures. Following twenty-five years of research into multinational companies, Geert Hofstede reveals the circumstances in which organisational cultures can be managed effectively, and outlines ways of learning intercultural communication which are essential to success in the 1990s and beyond.

"An understanding of other cultures is essential if we are to develop a more stable world and at the same time create national wealth"
BRIAN BURROWS,
'Futures Information Associates'

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