The Manager's Survival Guide (Briefcase Books Series) - Softcover

Stettner, Morey

Softcover

ISBN 10: 0071391320 ISBN 13: 9780071391320

Publisher: McGraw-Hill Professional, 2002

Synopsis

All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

In today's fast-changing, uncertain business environment, effective management is more difficult than ever. The Manager's Survival Guide is the first hands-on, broad-brush guidebook for handling difficult management situations with skill, diplomacy, and success. Keying on techniques for recognizing and dealing with problems quickly -- or even before they begin -- it explains how to set priorities, interface with both upper management and employees, implement process management, and more.

About this title

From the Back Cover:

Workplace-Tested Techniques for Tackling Problems, Handling Delicate Situations, Keeping Bosses and Workers Happy, and More

Difficult employees ... Demanding bosses ... Irate customers ... As a frontline manager in today's no-room-for-error workplace, you never know where your next problem is coming from. What you "do "know is that you'll be expected to solve that problem, and solve it quickly. "The Manager's Survival Guide" features proven tips and strategies for sensing imminent problems, formulating workable solutions, following up to ensure problems don't reoccur, and more. This latest volume in McGraw-Hill's skills-based Briefcase Books series features the hands-on knowledge and skills you need to: Move from problem to solution in four logical steps Keep performance high--even when morale is low Take proactive steps to reduce the likelihood of mishaps

Your reputation as a manager is being built today, and everything you do today will impact both your career prospects and your peace of mind. Let "The Manager's Survival Guide "give you the tools you need to take charge of your surroundings, and handle everyday management difficulties with leadership, diplomacy, and results-based effectiveness.

Briefcase Books, written "specifically "for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms, concepts, and jargon Tactics and strategies for reducing management difficulties Insider tips for implementing strategies, tactics, and ideas Practical advice for minimizing managementmistakes Warning signs of things going wrong when managing a problem Stories and insights from the managerial experiences of others Specific procedures, tactics, and techniques for following this book's advice

Synopsis:

Our Briefcase Books series has proven to be one of McGraw-Hill's most successful series, with 15 titles currently or soon to be in print and tens of thousands of copies sold. In addition, the books have been well received internationally. Rights have also been sold for seven languages: Chinese (both forms), Dutch, German, Korean, Spanish, and Portuguese. Managers are called upon to deal with a wide variety of problems, some of their own making, but many that are not. This book is about helping managers understand problems of all sorts, from problem employees to supplier problems, to dealing with other managers, departments, and customers. The goal is to help managers understand and solve problems quickly, as well as how to reduce the negative effects from problems and how to take actions to prevent them from recurring in the future. In addition, today's uncertain world requires that managers gain a variety of new skills from team building to process management to dealing with continuous and rapid change. As in all Briefcase Books this one will include a variety of techniques and examples.

Readers will learn about: How to identify potential problems and minimize their consequences; How to adapt communication techniques to different situations; How to effectively deal with conflicts on the job; How to develop strategies and tactics to meet demanding goals; How to set priorities; How to keep employees motivated in an era of uncertainty; The series will also continue its user-friendly, sidebar-rich format, which is designed to be easily read and digested for managers at all levels of the organizational hierarchy. Books in the series feature short, informally written chapters, bulleted lists, self-examinations, and seven types of sidebars, and chapter-ending checklists of important points.

About this edition

• Publisher: McGraw-Hill Professional
• Publication date: 2002
• ISBN 10: 0071391320
• ISBN 13: 9780071391320
• Binding: Paperback
• Number of pages: 172