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How it is that source companies are rewriting the rules of competition in the markets, setting wholly new structure of quantity, innovation and customer services? This book offers a breakthrough approach to competition that will revolutionise how you think about customers, products, markets- even the fundamental structure of your business.
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Why is it that Casio can sell a calculator more cheaply the Kellogg's can sell a box of cornflakes? Why can FedEx ‘absolutely, positively’ deliver your package overnight but airlines have trouble keeping track of your bags? How is it that some companies are reinventing competition in their markets – setting new standards of quality, innovation and customer service – while others are seemingly oblivious to the changing world around them?
'The Discipline of Market Leaders' presents a deceptively simple thesis: that successful companies excel at delivering one type of value to their chosen customers. The key is focus. Market leaders choose a single ‘value discipline’ – best total cost, best product, or best total solution – and literally build their organisation around it.
Through detailed case studies of some of the world's best-knowncompanies, the authors examine the implications of each discipline from an operating standpoint, offering step-by-step guidance on choosing and implementing the right one, which will enable companies to stake their claim to market leadership.
A chapter featuring European companies, including Marks&Spencer, Whitbread and British Airways, has been specially written for this paperback edition.
‘Move over Michael Porter! You'll find it hard to put down this book, and even harder not to change your company after reading it’.
PHILIP KOTLER
‘Another cracker from CSC Index... Highly recommended’.
MANAGEMENT CONSULTANCY
How is it that some companies are rewriting the rules of competition in their markets, selling wholly new standards of quality, innovation and customer service? What sets these companies apart? This book attempts to answer some of these questions. This work presents a simple thesis: that sucessful companies - the market leaders - excel at delivering one type of value to their chosen customers. Market leaders chose a single "value discipline" - best total cost, best product or best total solution - and literally build their organization around it. Through detailed case studies and step-by-step guidance, the authors show how to implement this revolutionary approach to business strategy.
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- PublisherHarperCollins
- Publication date1996
- ISBN 10 0006387160
- ISBN 13 9780006387169
- BindingPaperback
- Number of pages240
- Rating
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Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
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Book Description Paperback. Condition: Very Good. Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780006387169
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Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
Published by
HarperCollins
(1996)
ISBN 10: 0006387160
ISBN 13: 9780006387169
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Book Description Paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Seller Inventory # CHL3243577
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Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
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Book Description Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780006387169
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Book Description Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M00006387160-G
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The Discipline of Market Leaders
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HarperCollinsPublishers, London
(1995)
ISBN 10: 0006387160
ISBN 13: 9780006387169
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Book Description Soft cover. Condition: Good to Worn. 'Choose your customers, narrow your focus, dominate your market.'. Seller Inventory # 056666
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