Product Type
Condition
Binding
Collectible Attributes
Seller Location
Seller Rating
Published by Wiley & Sons, Incorporated, John, 1986
ISBN 10: 0471839531ISBN 13: 9780471839538
Seller: Better World Books, Mishawaka, IN, U.S.A.
Book
Condition: Good. Used book that is in clean, average condition without any missing pages.
Published by John Wiley & Sons, New York, 1986
ISBN 10: 0471839531ISBN 13: 9780471839538
Seller: Persephone's Books, Gastonia, NC, U.S.A.
Book First Edition
Cloth. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition. xvii, 189, (1) pp. The lightest of rubbing to the corners. The jacket is very lightly rubbed at the head of the spine. "The first book on the quality process to focus primarily on the service industry.".