This book aims to help leaders maximise the engagement of employees and citizens by exploring the impact of a process of active enthusiasm (PACE). Engagement of employees has long been recognised as a key factor for organisational and national success. Yet, worldwide, engagement levels languish at only 25%. Providing a practical model, developed from in-depth global research, the authors show that engagement is continuous and cannot be assessed by annual surveys. Instead it demonstrates that it is specific to individuals and will only increase if employee perceptions are improved. Readers will discover how the PACE process model can be used to maximise employee engagement through the modification of primary causal factors, and consequently generate direct outputs such as increased productivity and reduced absenteeism. Transforming Engagement and Wellbeing provides an invaluable set of tools to help leaders enthuse their people and to improve individuals’ optimism and propensity for engagement, making it essential reading for academics interested in human resource management, as well as managers, leaders and policy-makers.
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“Transforming engagement, happiness and well-being makes the HR case that engaging employees in creating a healthier and happier workplace can deliver to the bottom-line. This is an excellent book on how a happier workforce can help solve the productivity puzzle: a must-read for those interested in the well-being agenda.” (Professor Sir Cary Cooper, ALLIANCE Manchester Business School, University of Manchester, UK)
“The book addresses one of the fundamental human resources challenges facing organisations by providing a new strategy and tools for leaders on how they can enhance engagement.” (Anand. R.V., HR Director, Global Supply Chain & HSSE, BP Lubricants)
“This new book, ‘Transforming Engagement, Happiness and Well-Being: Enthusing People, Teams and Nations’ is a welcome addition to the literature for a trio of reasons. First, its important main themes - a focus on active rather than passive enthusiasm and on modifying two major causal factors: individuals own propensity and the behaviour of immediate leaders. This has clear practical implications. Second, it is a useful multi-level analysis as a process framework for organisations and countries as well as a case study of their work in Dubai are presented. Third, it is based on robust academic research and extensive practical experience from authors who are well-known and highly regarded in the field.” (Professor Chris Rowley, Kellogg College, University of Oxford and Cass Business School, City University of London, UK)
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