Shortell and Kaluzny's Health Care Management: Organization Design and Behavior, International Edition - Softcover

9781435488144: Shortell and Kaluzny's Health Care Management: Organization Design and Behavior, International Edition
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Completely updated to address the challenges faced by modern health care organizations, the sixth edition of SHORTELL AND KALUZNY'S HEALTH CARE MANAGEMENT: ORGANIZATION DESIGN AND BEHAVIOR, International Edition offers a more global perspective on how the United States and other countries address issues of health and health care. Written by internationally recognized and respected experts in the field, the new edition continues to bring a systemic understanding of organizational principles, practices, and insight to the management of health services organizations. Based on state-of-the-art organizational theory and research, the text emphasizes application and challenges you to provide a solution or a philosophical position. Coverage includes topics ranging from pay for performance and information technology to ethics and medical tourism and expands upon a major theme of the fifth edition: health care leaders must effectively design and manage health care organizations while simultaneously influencing and adapting to changes in environmental context.

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PART I: INTRODUCTION. 1. The Challenge of Delivering Value in Health Care: Global and U.S. Perspectives. 2. Leadership and Management: A Framework for Action in Health Care. PART II: MICRO PERSPECTIVES. 3. Organization Design and Work Coordination. 4. Motivating People at Work. 5. Teams and Team Effectiveness in Health Services Organizations. 6. Managing Communication. 7. Power, Politics, and Conflict Management in Health Care Settings. 8. Managing Complexity, Learning, and Innovation. 9. Improving Quality in Health Care Settings. PART III: MACRO PERSPECTIVES. 10. Strategic Thinking and Competitive Advantage. 11. Managing Strategic Alliances in Health Care. 12. Health Policy and Regulation in the United States. 13. Health Information Systems and Organizational Strategy. 14. Consumerism and Ethics: Emerging Issues in Health Care. 15. Globalization and Health.
About the Author:
Lawton Robert Burns, Ph.D., M.B.A., Chairs the Health Care Management Department at the Wharton School at the University of Pennsylvania. In addition, he is Professor of Health Care Management, Professor of Management and was named James Joo-Jin Kim Professor in 1999. He is Director of the Wharton Center for Health Management & Economics, and Co-Director of the Roy & Diana Vagelos Program in Life Sciences and Management. Dr. Burns earned his Ph.D. in Sociology and M.B.A. in Health Administration from the University of Chicago.

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  • PublisherCENGAGE Delmar Learning
  • Publication date2011
  • ISBN 10 1435488148
  • ISBN 13 9781435488144
  • BindingPaperback
  • Edition number6
  • Number of pages608

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