About the Author:
Paul Batalden, MD is Professor and Director, Health Care Improvement Leadership Development, Center for the Evaluative Clinical Sciences, Dartmouth Medical School, Hanover, New Hampshire. Dr. Batalden wrote the preface of this book. Mark A. Best, MD, MBA, MPH was a Fellow in the VA Quality Scholars Fellowship Program from 1999 to 2001, at the Louis Stokes VA Medical Center, School of Medicine, Case Western Reserve University, Cleveland, Ohio. Dr. Best is a general pathologist and transfusion medicine specialist. Duncan Neuhauser, PhD is The Charles Elton Blanchard, MD, Professor of Health Management, Department of Epidemiology and Biostatistics, School of Medicine, Case Western Reserve University. Karen Olness, MD is Professor of Pediatrics, Family Medicine, and International Health at the School of Medicine, Case Western Reserve University. Dr. Olness is also President 2000 -2003, of the International Society of Hypnosis. Dr. Olness wrote the foreword of this book. Lee Slavin, MD, MPH, MHA was a Fellow in the VA Quality Scholars Fellowship Program from 1999 to 2001, at the Louis Stokes VA Medical Center, School of Medicine, Case Western Reserve University, Cleveland, Ohio. Dr. Slavin is a general surgeon and trauma surgeon.
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