When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market - Hardcover

Yokoyama, John; Michelli, Joseph

Hardcover

ISBN 10: 1401300618 ISBN 13: 9781401300616

Publisher: Hachette Books, 2004

Synopsis

"You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute Manager

In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

About this title

Product Description:

Title: When Fish Fly( Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market) <>Binding: Hardcover <>Author: JosephMichelli <>Publisher: HyperionBooks

Review:

"[The Authors] offer advice for instilling passion in employees, thinking outside the profit box and striving to reach out to the community and customers, solving problems effectively and with a view to improvement ends.... Well-placed quotes from such luminaries as Nelson Mandela ... enhance the book's inspirational, if idealistic, messages."--Publishers Weekly

About this edition

• Publisher: Hachette Books
• Publication date: 2004
• ISBN 10: 1401300618
• ISBN 13: 9781401300616
• Binding: Hardcover
• Number of pages: 176