Every Manager's Guide to Business Processes: A Glossary of Key Terms and Concepts for Today's Business Leader - Softcover
Business processes comprise how work is coordinated, streamlined, and targeted to meet fundamental goals (e.g., customer service, time to market, and effective decision making). This book identifies and defines the key business process concepts and terms, highlighting what managers need to know to take effective action. Entries include familiar terms like "quality management" and "outsourcing" as well as more specialized terms like "fishbone diagrams" and "groupware." Keen and Knapp's goal is to help managers sort reality from hype in the many claims of process movements, identify the most effective tools and techniques for process investment, and create a business process advantage for their firm.
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Synopsis:
This updated new edition provides a summary of the terms and concepts of information technology that are directly relevant to managers. In addition to the 100 definitions supplied, this edition also features 40 new terms.
"About this title" may belong to another edition of this title.
- PublisherHarvard Business Review Press
- Publication date2005
- ISBN 10 0875845754
- ISBN 13 9780875845753
- BindingPaperback
- Number of pages256
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Every Manager's Guide to Business Processes : A Glossary of Key Terms and Concepts for Today's Business Leader
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Harvard Business Review Press
(1995)
ISBN 10: 0875845754
ISBN 13: 9780875845753
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Every Manager's Guide to Business Processes: A Glossary of Key Terms & Concepts for Today's Business Leader
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Every Manager's Guide to Business Processes : A Glossary of Key Terms and Concepts for Today's Business Leader
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(1995)
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ISBN 13: 9780875845753
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Every Manager's Guide to Business Processes: A Glossary of Key Terms & Concepts for Today's Business Leader
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Harvard Business School Pr
(1996)
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ISBN 13: 9780875845753
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Every Manager's Guide to Business Processes: A Glossary of Key Terms & Concepts for Today's Business Leader
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(1996)
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ISBN 13: 9780875845753
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(1996)
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(1995)
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ISBN 13: 9780875845753
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