Mapping Work Processes - Softcover
This best seller shows how to create flowcharts, which are proven to help improve any work process. Detailed exercises teach anyone how to chart and document processes, understand them, and make improvements from them. This hands-on, step-by-step workbook includes instructions on how to document work process-requirement for ISO 9000 registration. Graphics and illustrations are used to help the reader grasp the fundamentals of mapping quality. Benefits: Use the checklists to select the process to map * Create a detailed flowchart of your process * Features 13 techniques to improve the process once a map is created.
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- PublisherASQC/Quality Press
- Publication date1994
- ISBN 10 0873892666
- ISBN 13 9780873892667
- BindingSpiral-bound
- Number of pages89
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