Incredibly American: Releasing the Heart of Quality - Hardcover

9780873891929: Incredibly American: Releasing the Heart of Quality
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A complete, non-technical resource about the human side of the quality issue in America, Incredibly American was selected by the American Quality Foundation as the basis for the Personal Quality Improvement Process project. This book offers case studies, human interest stories and charts that enhance reader identification with procedures for improving quality in America, and a balance of theory and application that lays the groundwork for quality then offers the direction to implement it.

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  • PublisherBrown (William C.) Co ,U.S.
  • Publication date1992
  • ISBN 10 0873891929
  • ISBN 13 9780873891929
  • BindingHardcover
  • Edition number1
  • Number of pages283

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Zuckerman, Marilyn R.; Hatala, Lewis
Published by ASQ Quality Press (1992)
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