Managing Front Office Operations - Softcover

9780866120784: Managing Front Office Operations

Synopsis

A textbook for students of hospitality. Explains such aspects as the nature of the lodging industry, hotel organization, front office operations and responsibilities, reservations, registration, accounting, check-out and settlement, the night audit, planning and evaluating operations, and managing revenue and human resources. No dates are noted for

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Kasavana, Michael L., Brooks, Richard M.
ISBN 10: 0866120785 ISBN 13: 9780866120784
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Michael L. Kasavana
ISBN 10: 0866120785 ISBN 13: 9780866120784
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