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Cohan identifies nine segments of the industry -- infrastructure, consulting, venture capital, security, portals, e-commerce, Web content, Internet service providers and commerce tools. He judges the leading companies in the nine fields on their management, their breadth of customer service and, most critical, their ability to deliver a product that is so scarce and important that it carries a high price. Most Internet companies fail to meet all of Cohan's strict standards. Portal leader Yahoo!, for example, lacks economic clout over advertisers because of tough rivals in the traditional media. Cohan gives high grades to technology consultants like Gartner Group, venture capital firms and network builder Cisco. He loves Cisco because it controls 80 percent of the router market, keeps customers by providing other network components and shows a knack for acquiring smaller companies. Easy to understand, Net Profit features some key strategies for competing on the Internet. Cohan also helps companies evaluate whether it makes sense to even offer services on the Web. --Dan Ring, Amazon.com
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