Managing Conflict in a Negotiated World: A Narrative Approach to Achieving Productive Dialogue and Change - Softcover

Peter Kellett; Diana Dalton

Softcover

ISBN 10: 0761918892 ISBN 13: 9780761918899

Publisher: SAGE Publications, Inc, 2001

Synopsis

Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book (1) helps readers understand the elements of conflict and (2) helps readers act on that understanding by managing conflict better in each area of their lives - work, family, and community.Features//Benefits: Each chapter begins with a chapter overview, key terms, learning objectives, and case study narratives, and concludes with a summary, discussion questions, and additional exercises. These features help students absorb the material better by previewing what they are going to learn, then reviewing and practicing what they have learned.The book includes separate chapters on conflict in one's community, global conflict, and mediation. Kellett and Dalton provide a step-by-step approach to developing students' skills in narrating, interpreting, and exploring possibilities for changing their conflict experiences and behavior.

About this title

Synopsis:

Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and then act on that understanding by managing conflict better in each area of their lives - work, family, and community. Each chapter begins with a chapter overview, key terms, learning objectives, and case study narratives, and concludes with a summary, discussion questions, and additional exercises. These features help students absorb the material better by previewing what they are going to learn, then reviewing and practicing what they have learned. The book includes separate chapters on conflict in one's community, global conflict, and mediation.

About the Author:

Peter M. Kellett (Ph.D., Southern Illinois University) is Associate Professor and Head of the Department of Communication at the University of North Carolina at Greensboro.  His research, teaching, and service focus on the narrative analysis and dialogic management of conflict as this helps people build healthier, more productive and peaceful relationships.  His most recent publication is, “Dialectical Tensions and Dialogic Moments as Pathways to Peak Experiences” (with H.L. Goodall, Jr.), in R. Anderson, L.A. Baxter, & K.N. Cissna (2004), Dialogue: Theorizing Differences in Communication Studies.  Thousand Oaks, CA: Sage Publications.

About this edition

• Publisher: SAGE Publications, Inc
• Publication date: 2001
• ISBN 10: 0761918892
• ISBN 13: 9780761918899
• Binding: Paperback
• Edition number: 1
• Number of pages: 216