The Quality Journey: How Winning the Baldrige Sparked the Remaking of IBM - Hardcover

Boyett, Joseph H.; Schwartz, Stephen; Osterwise, Laurence; Bauer, Roy

9780525936596: The Quality Journey: How Winning the Baldrige Sparked the Remaking of IBM
Hardcover
ISBN 10: 0525936599 ISBN 13: 9780525936596
Publisher: E P Dutton, 1993
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An inspirational portrait of business teamwork shows how the troubled IBM corporation won the 1989 Malcolm Baldridge National Quality Award for quality improvement, which led to the company's revitalization. 25,000 first printing.

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  • PublisherE P Dutton
  • Publication date1993
  • ISBN 10 0525936599
  • ISBN 13 9780525936596
  • BindingHardcover
  • Edition number1

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9780788195808: Quality Journey: How Winning the Baldrige Sparked the Remaking of IBM

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ISBN 10:  0788195808 ISBN 13:  9780788195808
Publisher: Diane Pub Co, 1993
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