Guide to Business Etiquette (Guide to Business Communication Series) (The Prentice Hall Series in Advanced Communication) - Softcover

Cook, Gwen O.; Yale Ph.D. Emerita, Laura J.; Munter, Mary M.

Softcover

ISBN 10: 0131449176 ISBN 13: 9780131449176

Publisher: Pearson, 2004

Synopsis

For courses in Consulting, Human Resource Management, Management, Auditing, Career Exploration, Freshman Seminar, Business and Managerial Communication, all Capstone courses, as well as Seminars and Executive Education programs.

Providing an excellent foundation for business etiquette, this text is designed to be a brief, practical, user-friendly guide answering specific etiquette questions for the student or busy professional. Students will learn poise, build confidence, and appear professional.

About this title

From the Back Cover:

This concise, practical book is written for you if you want to become more adept at business etiquette―those important do's and don'ts for every business setting―that will help you appear poised, confident, and professional.

• How do I introduce others and myself?
• What is the etiquette for email, voicemail, and text messages?
• How can I be an effective host or guest during business meals?
• How do I dress for different occasions?
• What is the etiquette for a job interview?
• How can I handle conflict in the office?
• How do etiquette rules change in international settings?

Like all the books in the Prentice Hall Series in Advanced Business Communication, this book is...

• Brief: summarizes key ideas only
• Practical: offers clear, straightforward tools you can use
• Reader-friendly: provides easy-to-skim format

About this edition

• Publisher: Pearson
• Publication date: 2004
• ISBN 10: 0131449176
• ISBN 13: 9780131449176
• Binding: Paperback
• Edition number: 1
• Number of pages: 128