Communication for International Business: The Secrets of Excellent Interpersonal Skills - Softcover

Dignen

9780007499588: Communication for International Business: The Secrets of Excellent Interpersonal Skills

Softcover

ISBN 10: 0007499582 ISBN 13: 9780007499588

Publisher: Collins Reference, 2013

Master the art of communication with Collins Communication for International Business. Enhance your business relationships and enjoy greater success for you and your business.

English may be the language of international business, but when talking to colleagues or business partners it can be clear that we’re not always speaking the same language.

Collins Communication for International Business will give you the strategies you need to communicate interpersonally with colleagues at home and overseas in the increasingly diverse and complex field of international business. It contains clear and practical advice from experts in the field of international business and communication to ensure you can build and enhance the relationships you need to be successful.

� Part 1 covers fundamental communication skills, enhancing your presentation skills and interactions with colleagues and business partners.

� Part 2 enables you to develop the specific skills needed for building and maintaining successful business practices and relationships, with topics such as ‘Networking’, ‘Influencing’ and ‘Managing conflict’.

� Part 3 focuses on improving your skills when working in teams and when communicating via email, telephone and video conference, with a view to delivering measurable business results.

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Review:

“An excellent addition to the shelves of anyone interested in working globally. The key tips and awareness raising for Native Speakers in the first section is something that has been missing from most literature regarding international communication” Global English for Business

About the Author:

Bob Dignen is a director of York Associates, a training company which offers a range of professional courses to develop international team and leadership skills. Bob specialises in delivering seminars to develop international project team performance.

Ian McMaster is editor-in-chief of the business English magazine Business Spotlight. His specialist research interest is the use of English as a lingua franca in business, and communication problems between native and non-native speakers.

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