The One Minute Manager - Raving Fans! - Softcover

Kenneth Blanchard; Sheldon Bowles

9780007252053: The One Minute Manager - Raving Fans!
Softcover
ISBN 10: 0007252056 ISBN 13: 9780007252053
Publisher: HarperCollins Entertainment, 2006
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Raving Fans! Includes startling new tips and innovative techniques that can help anyone in any workplace to deliver stunning customer service and achieve miraculous bottom-line results.

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About the Author:

Ken Blanchard is the founder and Chairman of The Ken Blanchard Companies. His One Minute Manager series has sold over thirteen million copies and been translated into more than 25 languages. He has also written or co-authored numerous other books, including Gung Ho!, Big Bucks! and Raving Fans. The Blanchards currently live in San Diego.

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