customer satisfaction. customer loyalty and consumer sentiment(Chinese Edition)

 
9787306030825: customer satisfaction. customer loyalty and consumer sentiment(Chinese Edition)
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LIU QING FENG
ISBN 10: 7306030825 ISBN 13: 9787306030825
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liu xing
(JiangSu, JS, China)

Book Description paperback. Condition: New. Language:Chinese.Paperback. Pages Number: 216 Publisher: Sun Yat-sen Pub. Date :2008-08-01. in the contemporary competitive environment. to promote and improve customer satisfaction and customer loyalty is to enhance the competitiveness of enterprises the main means. Book to customer satisfaction and customer loyalty research background. the emotional depth of research in consumer spending. consumer sentiment on the customer. customer satisfaction. customer loyalty research. based on systemat. Seller Inventory # K21571

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