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Professionelles Kundendienstmanagement: Strategie, Prozess, Komponenten - Hardcover

 
9783895783739: Professionelles Kundendienstmanagement: Strategie, Prozess, Komponenten
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  • PublisherWiley VCH
  • Publication date2010
  • ISBN 10 3895783730
  • ISBN 13 9783895783739
  • BindingHardcover
  • Number of pages238

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