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Skills for Communicating with Patients, Second Edition

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9781857756401: Skills for Communicating with Patients, Second Edition
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This book is vital for health service managers and clinicians, in both purchaser and provider organizations, in community and hospital settings. It helps the reader understand the principles and purposes of casemix and provides practical examples of using casemix groupings to manage services better. Its lessons are not just for acute services, but provide a way of understanding the complete spectrum of services required for a wide range of conditions, from individuals at risk to those with irreversible and progressive disease. The book explains why casemix groups are useful and the reasons for grouping and analysing patient records. It focuses on the difference between groupings of patients with conditions, and groupings of intervention episodes. Using both enables better identification of the services required to meet the needs of the population, and better communication between purchasers and providers. It has potential for managing the whole healthcare system from a population based perspective.

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Review:

"This is in the first rank of books because it is comprehensive, humane in tone, and especially because it is scholarly. All of its readers, from novices to experts, will go away with new knowledge and will have enjoyed themselves as they gained it" ; --Frederic W Platt in his Foreword

"These books have quickly found a global readership, and now there are second editions of both books. The updating of the literature alone would have made these new editions welcome, but the authors have gone further. These books are small investment for a potentially large improvement" --Jan van Dalen in his Foreword

"These books have quickly found a global readership, and now there are second editions of both books. The updating of the literature alone would have made these new editions welcome, but the authors have gone further. These books are small investment for a potentially large improvement" --Jan van Dalen in his Foreword

"These books have quickly found a global readership, and now there are second editions of both books. The updating of the literature alone would have made these new editions welcome, but the authors have gone further. These books are small investment for a potentially large improvement" --Jan van Dalen in his Foreword

Synopsis:

Skills for Communicating with Patients, Second Edition is one of two companion books on improving communication in medicine which together provide a comprehensive approach to teaching and learning communication skills throughout all levels of medical education and in both specialist and family medicine. Since their publication, the first edition of this book and its companion, Teaching and Learning Communication Skills in Medicine, have become established standard texts in communication skills teaching throughout the world, 'the first entirely evidence-based textbooks on medical interviewing'. This substantially expanded second edition has been fully updated in relation to the current research literature and revised to reflect recent developments in theoretical and conceptual approaches to communication. It explores in detail the specific skills of doctor-patient communication and provides comprehensive evidence of the improvement that those skills can make to health outcome and everyday clinical practice. It is unique in providing a secure platform of core skills which represent the foundations of doctor-patient communication in every circumstance.

It is essential reading for learners at all levels (whether medical students, residents or established practitioners) and for facilitators and programme directors.

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9781857751895: Skills for Communicating with Patients

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ISBN 10: 1857751892 ISBN 13: 9781857751895
Publisher: CRC Press, 1998
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