Items related to Emotional Engineering: Service Development

Emotional Engineering: Service Development - Hardcover

 
9781849964227: Emotional Engineering: Service Development
View all copies of this ISBN edition:
 
 
In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Emotion plays a crucial role in value recognition, but it is also important for team work, which extends beyond human-human to human-machine and human-environment to enable people to cope with frequently and extensively changing situations. Emotional Engineering proposes the development of services beyond product realization and the creation of value on a lifetime, not just a one-off, basis. As emotion is very much multidisciplinary, chapters cover a wide range of topics that can be applied to product development, including: · emotional design in the virtual environment; · shape design and modeling; · emotional robot competence; and · affective driving. Emotional Engineering is intended to provide readers with a holistic view of its research and applications, enabling them to make strategic decisions on how they can go further beyond product realization. It is recommended for all pioneers in industry, academia and government, who are trying to work with their customers to create value.

"synopsis" may belong to another edition of this title.

About the Author:

Shuichi Fukuda received his doctoral degree in Mechanical Engineering from the University of Tokyo. After working in the Department of Precision Machinery, University of Tokyo, he moved to the Welding Research Institute, Osaka University. Later he worked concurrently at the Institute of Industrial Science, University of Tokyo. He became Full Professor of Systems and Management Engineering at the Tokyo Metropolitan Institute of Technology and was also Visiting Professor at West Virginia University, Stanford University, Osaka University and Cranfield University. Since his retirement, he has continued in his position as Visiting Professor at Cranfield University, as well as working as Consulting Professor at Stanford University and concurrently as Visiting Professor at the Open University of Japan.

"About this title" may belong to another edition of this title.

  • PublisherSpringer
  • Publication date2010
  • ISBN 10 184996422X
  • ISBN 13 9781849964227
  • BindingHardcover
  • Number of pages413
  • EditorFukuda Shuichi

Other Popular Editions of the Same Title

9781447157144: Emotional Engineering: Service Development

Featured Edition

ISBN 10:  ISBN 13:  9781447157144
Publisher: Springer, 2014
Softcover

Top Search Results from the AbeBooks Marketplace

Seller Image

Published by Springer (2010)
ISBN 10: 184996422X ISBN 13: 9781849964227
New Hardcover Quantity: 10
Seller:
booksXpress
(Bayonne, NJ, U.S.A.)

Book Description Hardcover. Condition: new. Seller Inventory # 9781849964227

More information about this seller | Contact seller

Buy New
£ 137.59
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds
Stock Image

Published by Springer (2010)
ISBN 10: 184996422X ISBN 13: 9781849964227
New Hardcover Quantity: > 20
Seller:
Lucky's Textbooks
(Dallas, TX, U.S.A.)

Book Description Condition: New. Seller Inventory # ABLIING23Mar2912160254838

More information about this seller | Contact seller

Buy New
£ 145.52
Convert currency

Add to Basket

Shipping: £ 3.16
Within U.S.A.
Destination, rates & speeds
Stock Image

Shuichi Fukuda
Published by Springer (2010)
ISBN 10: 184996422X ISBN 13: 9781849964227
New Hardcover Quantity: > 20
Print on Demand
Seller:
Ria Christie Collections
(Uxbridge, United Kingdom)

Book Description Condition: New. PRINT ON DEMAND Book; New; Fast Shipping from the UK. No. book. Seller Inventory # ria9781849964227_lsuk

More information about this seller | Contact seller

Buy New
£ 139.32
Convert currency

Add to Basket

Shipping: £ 9.98
From United Kingdom to U.S.A.
Destination, rates & speeds
Seller Image

Shuichi Fukuda
Published by Springer London Nov 2010 (2010)
ISBN 10: 184996422X ISBN 13: 9781849964227
New Hardcover Quantity: 2
Print on Demand
Seller:
BuchWeltWeit Ludwig Meier e.K.
(Bergisch Gladbach, Germany)

Book Description Buch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion.Emotion plays a crucial role in value recognition, but it is also important for team work, which extends beyond human-human to human-machine and human-environment to enable people to cope with frequently and extensively changing situations. Emotional Engineering proposes the development of services beyond product realization and the creation of value on a lifetime, not just a one-off, basis. As emotion is very much multidisciplinary, chapters cover a wide range of topics that can be applied to product development, including:- emotional design in the virtual environment;- shape design and modeling;- emotional robot competence; and- affective driving.Emotional Engineering is intended to provide readers with a holistic view of its research and applications, enabling them to make strategic decisions on how they can go further beyond product realization. It is recommended for all pioneers in industry, academia and government, who are trying to work with their customers to create value. 416 pp. Englisch. Seller Inventory # 9781849964227

More information about this seller | Contact seller

Buy New
£ 141.66
Convert currency

Add to Basket

Shipping: £ 19.71
From Germany to U.S.A.
Destination, rates & speeds
Seller Image

Fukuda, Shuichi
Published by Springer London (2010)
ISBN 10: 184996422X ISBN 13: 9781849964227
New Hardcover Quantity: > 20
Print on Demand
Seller:
moluna
(Greven, Germany)

Book Description Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Proposes an engineering version of Web 2.0 to transform customer relationshipsProvides a multi-disciplinary approach to the combination of emotion and engineeringContains numerous figuresShuichi Fukuda received his doctoral degree in Mechanica. Seller Inventory # 4288639

More information about this seller | Contact seller

Buy New
£ 120.19
Convert currency

Add to Basket

Shipping: £ 41.98
From Germany to U.S.A.
Destination, rates & speeds
Seller Image

Shuichi Fukuda
Published by Springer London (2010)
ISBN 10: 184996422X ISBN 13: 9781849964227
New Hardcover Quantity: 1
Seller:
AHA-BUCH GmbH
(Einbeck, Germany)

Book Description Buch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion.Emotion plays a crucial role in value recognition, but it is also important for team work, which extends beyond human-human to human-machine and human-environment to enable people to cope with frequently and extensively changing situations. Emotional Engineering proposes the development of services beyond product realization and the creation of value on a lifetime, not just a one-off, basis. As emotion is very much multidisciplinary, chapters cover a wide range of topics that can be applied to product development, including:- emotional design in the virtual environment;- shape design and modeling;- emotional robot competence; and- affective driving.Emotional Engineering is intended to provide readers with a holistic view of its research and applications, enabling them to make strategic decisions on how they can go further beyond product realization. It is recommended for all pioneers in industry, academia and government, who are trying to work with their customers to create value. Seller Inventory # 9781849964227

More information about this seller | Contact seller

Buy New
£ 144.79
Convert currency

Add to Basket

Shipping: £ 28.27
From Germany to U.S.A.
Destination, rates & speeds
Stock Image

Published by Springer (2010)
ISBN 10: 184996422X ISBN 13: 9781849964227
New Hardcover Quantity: 4
Seller:
Books Puddle
(New York, NY, U.S.A.)

Book Description Condition: New. pp. 416. Seller Inventory # 262066218

More information about this seller | Contact seller

Buy New
£ 330.60
Convert currency

Add to Basket

Shipping: £ 3.16
Within U.S.A.
Destination, rates & speeds
Stock Image

Published by Springer (2010)
ISBN 10: 184996422X ISBN 13: 9781849964227
New Hardcover Quantity: 4
Print on Demand
Seller:
Majestic Books
(Hounslow, United Kingdom)

Book Description Condition: New. Print on Demand pp. 416. Seller Inventory # 6830325

More information about this seller | Contact seller

Buy New
£ 364.16
Convert currency

Add to Basket

Shipping: £ 6.50
From United Kingdom to U.S.A.
Destination, rates & speeds