Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results

3.65 avg rating
( 629 ratings by Goodreads )
)  
9781629561431: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
View all copies of this ISBN edition:
 
 

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

"synopsis" may belong to another edition of this title.

Review:


"Before you can persuade others, you need to know how to listen and how to communicate. With the best of intentions, we can fall back into patterns and old habits that are less than ideal -- it's just the way we're wired. "Conversational Intelligence" builds on the fundamental science of communication to help you achieve more attunement with others. If you're not getting the results you want, maybe it's time to give your 'C-IQ' a boost." -- Daniel H. Pink, best-selling author of "Drive" and "To Sell Is Human"
"In "Conversational Intelligence," Judith Glaser takes us on an insightful and in-depth discovery of how trust, the most basic human instinct, creates and fuels the foundation needed to transform cultures and companies. Trust, at its highest level, removes self and enables interactions and conversations to connect teams for higher performance and purpose." -- Angela Ahrendts, CEO of Burberry
"Brilliant! Judith Glaser breaks new ground with "Conversational Intelligence." Moving us closer to 'Emotional Intelligence' (EI) and 'Learning Intelligence' (LI) by leveraging the power of 'Conversational Intelligence' (CI), she gives us the profoundly practical tools to integrate emotion, learning, and connected conversations into one seamless, life-changing, and leadership-inspiring process. She is truly the 'Guru of We'!" -- Kevin Cashman, best-selling author of "The Pause Principle" and "Leadership from the Inside Out," and senior partner of CEO & Executive Development, Korn/Ferry International
""Conversational Intelligence" is a tour de force spanning new frontiers of research and practice in organizational change. Glaser reminds us that great leadership derives from powerful social exchange and collective solutions that are intricately woven. Intelligence in a digital age is a new admixture: simultaneously crowd-sourced and deeply personal." -- Michael Levine, PhD, executive director of the Joan Ganz Cooney Center at Sesame Workshop and co-au

"Glaser's idea of C-IQ provides an excellent guide to improving effectiveness both on the job and outside the office and should stimulate "thinking different" among practitioners, faculty, and students of business. High recommended." Library Journal, starred review
Before you can persuade others, you need to know how to listen and how to communicate. With the best of intentions, we can fall back into patterns and old habits that are less than ideal it s just the way we re wired. Conversational Intelligence builds on the fundamental science of communication to help you achieve more attunement with others. If you re not getting the results you want, maybe it s time to give your 'C-IQ' a boost. Daniel H. Pink, best-selling author of Drive and To Sell Is Human
In Conversational Intelligence, Judith Glaser takes us on an insightful and in-depth discovery of how trust, the most basic human instinct, creates and fuels the foundation needed to transform cultures and companies. Trust, at its highest level, removes self and enables interactions and conversations to connect teams for higher performance and purpose. Angela Ahrendts, CEO of Burberry
Brilliant! Judith Glaser breaks new ground with Conversational Intelligence. Moving us closer to Emotional Intelligence (EI) and Learning Intelligence (LI) by leveraging the power of Conversational Intelligence (CI), she gives us the profoundly practical tools to integrate emotion, learning, and connected conversations into one seamless, life-changing, and leadership-inspiring process. She is truly the Guru of We ! Kevin Cashman, best-selling author of The Pause Principle and Leadership from the Inside Out, and senior partner of CEO & Executive Development, Korn/Ferry International
Conversational Intelligence is a tour de force spanning new frontiers of research and practice in organizational change. Glaser reminds us that great leadership derives from powerful social exchange and collective solutions that are intricately woven. Intelligence in a digital age is a new admixture: simultaneously crowd-sourced and deeply personal. Michael Levine, PhD, executive director of the Joan Ganz Cooney Center at Sesame Workshop and co-author of Pioneering Literacy in the Digital Wild West
In her new book, Judith Glaser builds a strong case for how the science and power of conversations can markedly improve business success for both individuals and entire companies. Her approach is both practical and profound: through trust building and level-setting the right conversations, leaders can activate higher engagement, deeper commitment, and transformational results with employees, vendors, and customers. A must-read! Ed Gilligan, president of American Express
Drawing on a lifetime of [] advising America s top executives, Judith Glaser delivers a masterful analysis of the power of conversation, sharing countless examples of how business leaders are driving change and achieving superior results by leveraging the art and science of Conversational Intelligence strategies. Kathee Tesija, executive vice president of Merchandising and Supply Chain of Target
If each of us used and embodied the principles of Conversational Intelligence conveyed by Glaser in this book, it would not only create winning outcomes for businesses, it would change the world! This is a must read for anyone who wants to have major impact in the world, and especially for those in leadership. The concept of Level 3 Conversation is a total game changer ! Jane Stevenson, vice chairman of Board and CEO Services of Korn/Ferry International, and co-author of the best-seller, Breaking Away: How Great Leaders Create Innovation that Drives Sustainable Growth and Why Others Fail
Judith Glaser s new book, Conversational Intelligence, encapsulates the importance of transparency when building respectful relationships that are founded on mutual understanding. In my organization, radical transparency is a core tenet of our business. Glaser s method supports our practiced philosophy of transparency, but boils it down to the conversational level, making this a practical guide for individual employees, teams, leaders and organizations to work toward mutually agreed upon success. Ryan Smith, co-founder and CEO of Qualtrics, contributor to The Wall Street Journal, and named one of Forbes America s Most Promising CEOs Under 35 for 2013
In her new book, Conversational Intelligence, Judith Glaser provides tools that help understand what is going on in our conversations with one another and how to elevate our Conversational Intelligence . Conversations that facilitate connectivity with others enable us to activate our higher executive functions to help build common goals throughout an organization. Conversational Intelligence is a must-read for everyone in an organization driving for high quality relationships, shared success and strengthening the organization's ability to make good decisions. Alessa Quane, Chief Risk Officer, AIG
Words are the ideas on which change is built if we can see the world we want, we need to learn to express that vision in ways that engage others to join our movement and make it a reality. Conversational Intelligence is crucial for that to happen! Caryl Stern, president and CEO of the U.S. Fund for UNICEF and author of I Believe in Zero: Learning from the World's Children
So, you think you have the gift of gab? That you re an experienced communicator and it s served you well in your career? Think again. Great communication, rather than being a programmed trait, is actually a hard-won skill, and learning how to communicate well requires a master guide. Now we have one. Judith Glaser, an internationally respected executive coach and consultant, has broken the mold with her latest book, Conversational Intelligence. Simply said, this book is a find. Jon Entine, executive director of the Genetic Literacy Project, George Mason University, fellow at the American Enterprise Institute, Washington, DC, and author of Taboo and Abraham s Children
"In modern-day businesses that operate across continents, cultures, or vast generational differences, a mere turn of phrase can mean conflict, chaos, and wasted resources. Glaser's new book, Conversational Intelligence, will help leaders at all levels learn to engage their heads and hearts to generate trusting relationships that drive their companies to being really great local and global players. The Honorable Mary K. Bush, president of Bush International and senior managing director of Brock Capital Group, LLC
In a world with increasingly more information with often less relevance, Judith Glaser has written a primer on taking our daily conversations from typically superficial transactions to meaningful ones in an effort to transform the world around us. Using neuroscience, social science research, and a dose of folk wisdom, Conversational Intelligence presents models, tools, and examples relevant to enhancing any part of our professional and personal communication lives. Sandra L. Shullman, Ph.D., managing partner of Executive Development Group, LLC
In my experience there are books that stimulate the mind, there are books that inspire the heart, and there are books that give practical tools for application. However, it is rare when you find a book that accomplishes all three. Conversational Intelligence is one of those rare books. Judith Glaser s wisdom and insight draw the reader into the heart of her message: To get to the next level of greatness depends on the quality of the culture, which depends on the quality of relationships, which depends on the quality of conversations. Everything happens through conversations. Michael J. Stabile, Ph.D., clinical professor in the Department of Educational Leadership and Human Resource Development, Xavier University, and founder and president of FutureNow Consulting, LLC
Judith Glaser s years of study and experience as an executive coach in large companies have brought her profound insights that manifest themselves in this book of effective strategies underpinned by science and the wisdom of her own heart. Every executive, manager, and coach can benefit from understanding and developing Conversational Intelligence. Deborah Rozman, Ph.D., CEO of Institute of HeartMath"

About the Author:

Judith E. Glaser is the CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute, whose clients include American Airlines, American Express, Cisco, Coach, Exxon, and IBM. Judith has served as an Adjunct Professor at Wharton and a visiting guest speaker at Harvard, Kellogg, Loyola, University of Chicago, NYU, and various other institutions. She has appeared on NBC's Today Show, ABC World News, The Fox News Channel, and CBS Morning News. Judith has been quoted in The New York Times, The Wall Street Journal, Crain's, AMA World, blogs for Harvard Business Review, and was named one of Leadership Excellence's Top 20 Thought Leaders of Leadership and Culture in 2012. Judith earned a B.A. from Temple University in Interdisciplinary Studies, and an M.S. in Human Behavior & Development from Drexel University. She earned a Master's Certificate in Corporate and Political Communications from Fairfield University.

"About this title" may belong to another edition of this title.

Other Popular Editions of the Same Title

9781937134679: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results

Featured Edition

ISBN 10:  1937134679 ISBN 13:  9781937134679
Publisher: Bibliomotion Inc., 2013
Hardcover

Top Search Results from the AbeBooks Marketplace

1.

Glaser, Judith E.
ISBN 10: 1629561436 ISBN 13: 9781629561431
New Quantity Available: 5
Seller:
GreatBookPrices
(Columbia, MD, U.S.A.)

Book Description Condition: New. Seller Inventory # 25740906-n

More information about this seller | Contact this seller

Buy New
15.74
Convert currency

Add to Basket

Shipping: 2.09
Within U.S.A.
Destination, rates & speeds

2.

Judith E. Glaser
Published by Taylor & Francis Inc, United States (2016)
ISBN 10: 1629561436 ISBN 13: 9781629561431
New Paperback Quantity Available: 10
Seller:
Book Depository hard to find
(London, United Kingdom)

Book Description Taylor & Francis Inc, United States, 2016. Paperback. Condition: New. Reprint. Language: English. Brand new Book. The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization. Seller Inventory # BTE9781629561431

More information about this seller | Contact this seller

Buy New
19.50
Convert currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, rates & speeds

3.

Glaser,Judith
Published by Routledge
ISBN 10: 1629561436 ISBN 13: 9781629561431
New Softcover Quantity Available: 1
Seller:

Book Description Routledge. Condition: BRAND NEW. BRAND NEW Softcover A Brand New Quality Book from a Full-Time Veteran Owned Bookshop in business since 1992!. Seller Inventory # 3433521

More information about this seller | Contact this seller

Buy New
21.97
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds

4.

Judith E. Glaser
ISBN 10: 1629561436 ISBN 13: 9781629561431
New Quantity Available: 1
Seller:
Bright Textbooks
(Aurora, CO, U.S.A.)

Book Description Condition: New. New Book. Seller Inventory # 1629561436-BTX

More information about this seller | Contact this seller

Buy New
22.06
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds

5.

Judith E. Glaser
Published by Taylor & Francis Inc, United States (2016)
ISBN 10: 1629561436 ISBN 13: 9781629561431
New Paperback Quantity Available: 10
Seller:
The Book Depository
(London, United Kingdom)

Book Description Taylor & Francis Inc, United States, 2016. Paperback. Condition: New. Reprint. Language: English. Brand new Book. The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization. Seller Inventory # AA69781629561431

More information about this seller | Contact this seller

Buy New
22.12
Convert currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, rates & speeds

6.

Judith E Glaser (author)
Published by Taylor and Francis 2016-04-28, Brookline (2016)
ISBN 10: 1629561436 ISBN 13: 9781629561431
New paperback Quantity Available: 5
Seller:
Blackwell's
(Oxford, OX, United Kingdom)

Book Description Taylor and Francis 2016-04-28, Brookline, 2016. paperback. Condition: New. Seller Inventory # 9781629561431

More information about this seller | Contact this seller

Buy New
17.99
Convert currency

Add to Basket

Shipping: 4.99
From United Kingdom to U.S.A.
Destination, rates & speeds

7.

Judith E. Glaser
Published by Routledge (2016)
ISBN 10: 1629561436 ISBN 13: 9781629561431
New Quantity Available: 10
Seller:
Paperbackshop-US
(Wood Dale, IL, U.S.A.)

Book Description Routledge, 2016. PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # FT-9781629561431

More information about this seller | Contact this seller

Buy New
23.40
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds

8.

Glaser, Judith E.
Published by Routledge (2016)
ISBN 10: 1629561436 ISBN 13: 9781629561431
New Paperback Quantity Available: 1
Seller:
Ergodebooks
(RICHMOND, TX, U.S.A.)

Book Description Routledge, 2016. Paperback. Condition: New. Seller Inventory # DADAX1629561436

More information about this seller | Contact this seller

Buy New
21.96
Convert currency

Add to Basket

Shipping: 1.58
Within U.S.A.
Destination, rates & speeds

9.

Glaser, Judith E.
ISBN 10: 1629561436 ISBN 13: 9781629561431
New Quantity Available: 5
Seller:
GreatBookPricesUK
(Castle Donington, DERBY, United Kingdom)

Book Description Condition: New. Seller Inventory # 25740906-n

More information about this seller | Contact this seller

Buy New
15.18
Convert currency

Add to Basket

Shipping: 15
From United Kingdom to U.S.A.
Destination, rates & speeds

10.

Judith E. Glaser
Published by Routledge (2016)
ISBN 10: 1629561436 ISBN 13: 9781629561431
New Quantity Available: 10
Seller:
Books2Anywhere
(Fairford, GLOS, United Kingdom)

Book Description Routledge, 2016. PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # FT-9781629561431

More information about this seller | Contact this seller

Buy New
19.51
Convert currency

Add to Basket

Shipping: 15
From United Kingdom to U.S.A.
Destination, rates & speeds

There are more copies of this book

View all search results for this book