Building on the success and popularity of previous editions, the third edition adds new chapters on facilities planning, building intelligence, managing specialist services and information systems management, and provides a number of new, international case studies which will further broaden its appeal to practitioners and advanced students alike.
From a Review of the Second Edition:
I have just finished reading this superb book and am impressed with the amount of wisdom provided in a very readable form
W.W. Badger, Arizona State University, in Construction Management and Economics
"synopsis" may belong to another edition of this title.
Total Facilities Management is comprehensive in its treatment of topics and issues and will be of significant interest to those with responsibility for, or involvement in, real estate management; building maintenance; facility planning and FM strategy; the outsourcing decision; arrangements for services provided in-house or outsourced (including total FM); procurement of specialist services; provision of best value (for money) and end-user satisfaction; transferable best practices and benchmarking; critical success factors and key performance indicators (KPIs); building information modelling (BIM) and other ICT; health, safety and employment legislation; sustainability and environmental management; and corporate social responsibility.
The book should be recommended reading for graduate students and practitioners on degree programmes in the built environment.
"About this title" may belong to another edition of this title.
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