Knowledge Management in Theory and Practice

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9780750678643: Knowledge Management in Theory and Practice
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As knowledge management becomes embedded within organizations, it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behaviour, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels. Using everyday language and clear illustrations, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set. It includes case studies from: IBM, Xerox, Siemans, Ericsson Canada, ICL, Thomas and Betts, Chevron/Texaco, British Petroleum, CIDA, Hughes Space and Communications, SUN, British Telecommunications, J.P. Morgan Chase, Buckman Labs , Nokia, GE, Viant, Xerox, Sigma, Hill and Knowlton , Teamware, U.A. Army, British Petroleum, Price Waterhous Coopers, Lybrand, KPMG, Mercedes-Benz, Monsanto, Northrup Grumman, Ford Motor Company, Accenture, Dell, and Siemans Medical Systems. This book features highly practical treatment that links knowledge management, content management and information management seamlessly throughout the book. The author has over ten years experience in knowledge management/content management/information management in the corporate world. It is the first textbook by a knowledge management professor.

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Review:

"From my perspective, this is a book all managers and professionals should be given the opportunity to read. It provides much of the fundamental background for understanding KM and the food for thought to feed the discussions that need to occure in order for knowledge management initiatives to succeed and flourish."
Karen Takle Quinn, FaultLine

"Kimiz Dalkir's Knowledge Management presents a nice overview of knowledge management. Both practitioners and educators should benefit from this informative source."
-- Jay Liebowitz, Professor, Johns Hopkins University

"An excellent addition to the body of KM literature. Comprehensive in scope. Integrates nicely theory, practice, history, issues, terminology, and a future perspective. A should read for those interested in leveraging knowledge assets to improve organizational productivity and innovation."
-- Michael Stankosky, Lead Professor, Knowledge Management, The George Washington University

"At Kent State University our graduate interdisciplinary program, Information & Knowledge Management (IAKM), is one of the best locations for teaching a course that will rely on this new and thought provoking journey through the field of KM. Dr. Dalkir has provided a rich foundation in the theory behind KM and draws in an engaging learner dialogue that demonstrates how theory can be practically engaged in the dynamic environments of KM-based institutions, businesses, and governments.

Kim is an exemplary author who draws together numerous practical and theoretical frameworks. This book is the foundation for many highly motivated learners who wish to comprehend and apply the elements and theories that are required to construct and launch successful KM initiatives and organizations.

This seminal monograph has augmented the goal of my research into the development of a Knowledge Management Educational Framework (KMEF) because it contains rich material with which I can effectively teach KM as well as fertile substance for my academic research agenda. I highly recommend this book because it will prove useful to academics as well as practitioners."
-- Michael JD Sutton, Assistant Professor, Information Architecture and Knowledge Management
Kent State University

"Knowledge Management: Converting Theory to Practice is an important and highly valuable book that gives both theoretical and practical insights from broad multidisciplinary perspectives. Kimiz Dalkir displays a deep and eclectic understanding of knowledge and the business reasons and approaches to its management. The book's many references present opportunities for further exploration. Multiple illustrations from practices in wellknown organizations provide readers with great understanding. The book should be on every practitioner's bookshelf - and in their heads as well."
-- Karl M. Wiig, Chairman, Knowledge Research Institute, Inc.

"...a book all managers and professionals should be given the opportunity to read. It provides much of the fundamental background for understanding KM and the food for thought to feed the discussions that need to occur in order for knowledge management initiatives to succeed and flourish."
- ACM Interactions

"It's not often we will recommend a textbook to our busy business executive readers, but this new work on the theory and practice of knowledge management (KM) is one where we will make an exception."
- Harvard Business School Working Knowledge

From the Back Cover:

Business/Management

Knowledge Management in Theory and Practice
Kimiz Dalkir

"Knowledge Management in Theory and Practice is an important and highly valuable book that gives both theoretical and practical insights from broad multidisciplinary perspectives. Kimiz Dalkir displays a deep and eclectic understanding of knowledge and the business reasons and approaches to its management. The book's many references present opportunities for further exploration. Multiple illustrations from practices in well-known organizations provide readers with great understanding. The book should be on every practitioner's bookshelf - and in their heads as well."
— Karl M. Wiig, Chairman, Knowledge Research Institute, Inc.

"Dr. Dalkir has provided a rich foundation in the theory behind knowledge management (KM) and draws in an engaging learner dialogue that demonstrates how theory can be practically engaged in the dynamic environments of KM-based institutions, businesses, and governments. Dalkir is an exemplary author who draws together numerous practical and theoretical frameworks.... Knowledge Management in Theory and Practice contains rich material with which I can effectively teach KM as well as fertile substance for my academic research agenda. I highly recommend this book because it will prove useful to academics as well as practitioners."
— Michael JD Sutton, Assistant Professor, Information Architecture and Knowledge Management, Kent State University

"An excellent addition to the body of KM literature. Comprehensive in scope, this book integrates theory, practice, history, issues, terminology, and a future perspective. A “must-read” for those interested in leveraging knowledge assets to improve organizational productivity and innovation."
— Michael Stankosky, Lead Professor, Knowledge Management, George Washington University

"Kimiz Dalkir's Knowledge Management in Theory and Practice presents a nice overview of knowledge management. Both practitioners and educators should benefit from this informative source."
— Jay Liebowitz, Professor, Department of Information Technology, Johns Hopkins University

As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In Knowledge Management in Theory and Practice Dr. Kimiz Dalkir provides a comprehensive overview of the knowledge management field with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behavior, change management, and information science into a three-level explanation of Knowledge Management for individuals, communities, and organizations. Using everyday language and clear graphs and figures, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set.

An Instructor’s Manual is available and case studies from IBM, Xerox, Siemens, Mercedes-Benz, and several other well known corporations are included in the text.

Dr. Kimiz Dalkir is an Assistant Professor at the Graduate School of Information and Library Sciences at McGill University in Montréal, Québec, Canada.

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