Operations Management: Strategic Context and Managerial Analysis

4.11 avg rating
( 9 ratings by Goodreads )
9780333775929: Operations Management: Strategic Context and Managerial Analysis
View all copies of this ISBN edition:

An authoritative introduction to the operations function within business. Whether it is a pair of jeans, a midday snack, a live concert, a haircut, a PC or a hospital check-up, operations is central to its provision. Throughout, this textbook clearly explains the breadth of tasks and range of management skills involved, whilst placing the subject within the wider business organization, highlighting the strategic contribution of the operations function. Adopting a managerial approach to the subject, Hill's book is particularly suitable for MBA and post experience students who do not require such a "tools and techniques" approach to the subject. Up-to-date, and with an international flavour throughout, the text makes use of numerous real-world illustrations and case vignettes. In addition, to reflect the growth of the service sector, it provides a balance between service and manufacturing material. Concluding with over 20 extended case studies from both the manufacturing and service sectors, plus numerous end-of-chapter discussion questions, this should be useful reading for students taking operations management courses. The following supporting materials are freely available to adoptors of the text: Instructors Manual - the author has written an accompanying lecturer's manual providing detailed notes on how to teach the long case studies, making it suitable for seminar and project work, and answers to the end-of-chapter questions in the text; Data Disk - data from the book is available on disk (or intranet version), allowing the students to simulate the data in the text.

"synopsis" may belong to another edition of this title.


'...a balanced, comprehensive and up-to-date account of the operations role...' -- Ralph Keeling, Times Higher Education Supplement

'An excellent book. Like the case studies in each chapter, up-to-date and stimulating.' -- Ken Andrews, Stranmillis University College, Belfast

'Another exemplary contribution by Terry Hill - with improved structure and layout.' -- Phil Southey, Coventry University

'This is an excellent book...excellent balance between text and cases.' -- Professor A.S. Carrie, University of Strathclyde

'Well written and explained clearly.' -- Dr Raj Mallya, Imperial College, London

About the Author:

TERRY HILL is Professor of Operations Management at the London Business School and is a leading, international figure in the field of operations management. Before moving into higher education he spent several years in operations management and continues to have a successful consultancy practice. - He has held previous appointments at Bath and Warwick Universities.

"About this title" may belong to another edition of this title.

Other Popular Editions of the Same Title

9781403934666: Operations Management

Featured Edition

ISBN 10: 1403934665 ISBN 13: 9781403934666
Publisher: Palgrave Macmillan, 2004

9781403991126: Operations Management

Palgra..., 2004

Top Search Results from the AbeBooks Marketplace

Stock Image


Hill, Terry
ISBN 10: 0333775929 ISBN 13: 9780333775929
New Quantity available: 1
(San Diego, CA, U.S.A.)

Book Description Condition: New. New. Seller Inventory # M-0333775929

More information about this seller | Contact this seller

Buy New
Convert currency

Add to Basket

Shipping: 3.68
Within U.S.A.
Destination, rates & speeds