Published by Berrett-Koehler Publishers, 2020
ISBN 10: 1523090200 ISBN 13: 9781523090204
Language: English
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Published by Berrett-Koehler Publishers (edition Illustrated), 2020
ISBN 10: 1523090200 ISBN 13: 9781523090204
Language: English
Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Good. Illustrated. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.
Published by Berrett-Koehler Publishers, 2020
ISBN 10: 1523090200 ISBN 13: 9781523090204
Language: English
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Published by Berrett-Koehler Publishers, Incorporated, 2020
ISBN 10: 1523090200 ISBN 13: 9781523090204
Language: English
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Used book that is in clean, average condition without any missing pages.
Published by Berrett-Koehler Publishers, 2020
ISBN 10: 1523090200 ISBN 13: 9781523090204
Language: English
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Published by Berrett-Koehler Publishers, 2020
ISBN 10: 1523090200 ISBN 13: 9781523090204
Language: English
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Published by Berrett-Koehler Publishers, 2020
ISBN 10: 1523090200 ISBN 13: 9781523090204
Language: English
Seller: Massive Bookshop, Greenfield, MA, U.S.A.
Hardcover. Condition: New.
Condition: New.
Condition: New.
Published by Berrett-Koehler Publishers,Inc, 2020
ISBN 10: 1523092963 ISBN 13: 9781523092963
Language: English
Seller: UK BOOKS STORE, London, LONDO, United Kingdom
Paperback. Condition: New. Brand New! Fast Delivery This is an International Edition and ship within 24-48 hours. Deliver by FedEx and Dhl, & Aramex, UPS, & USPS and we do accept APO and PO BOX Addresses. Order can be delivered worldwide within 7-10 days and we do have flat rate for up to 2LB. Extra shipping charges will be requested if the Book weight is more than 5 LB. This Item May be shipped from India, United states & United Kingdom. Depending on your location and availability.
Condition: As New. Unread book in perfect condition.
Condition: New. In.
Published by ReadHowYouWant 2020-09-09, 2020
ISBN 10: 0369343867 ISBN 13: 9780369343864
Language: English
Seller: Chiron Media, Wallingford, United Kingdom
Paperback. Condition: New.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Seller: Revaluation Books, Exeter, United Kingdom
Hardcover. Condition: Brand New. 240 pages. 9.25x6.25x0.25 inches. In Stock.
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 156.
Paperback. Condition: Brand New. 374 pages. 6.14x0.77x9.21 inches. This item is printed on demand.
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results.--Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today's innovation-hungry economy. The challenge is customers often don't know precisely what they want. As Henry Ford is reputed to have said, 'If I had asked people what they wanted, they would have said faster horses.'To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers' hopes and aspirations, not just their needs and expectations. Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity.Using examples from organizations like McDonald's, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer.