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Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Acceptable. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Book
Condition: Very Good. Very Good condition. Acceptable dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Book
Condition: Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Better World Books, Mishawaka, IN, U.S.A.
Book
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Better World Books: West, Reno, NV, U.S.A.
Book
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Better World Books, Mishawaka, IN, U.S.A.
Book
Condition: Good. Used book that is in clean, average condition without any missing pages.
Published by Harper, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Book Lover's Warehouse, Watauga, TN, U.S.A.
Book
Hardcover. Condition: Very Good. FAST SHIPPING & FREE TRACKING! 100% Money Back Guarantee. Pencil underlining on a few poages. There is very little shelf wear.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: HPB Inc., Dallas, TX, U.S.A.
Book
Hardcover. Condition: Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Published by HarperCollins Publishers, Scranton, Pennsylvania, U.S.A., 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Top Notch Books, Tolar, TX, U.S.A.
Book First Edition
Hard Cover. Condition: Good. Dust Jacket Condition: Good. First Printing. Non-price clipped dj is scuffed with edgewear and chipping, private library stickers on spine and front wrap. Private library sticker on fep. Card pocket on beb. Pages are clean & text is free from markings. All pages are secure in binding. Size: 8vo - over 7¾" - 9¾" tall. Ex Library.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: HPB Inc., Dallas, TX, U.S.A.
Book
Hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Published by Harper & Row, New York, 1989
Seller: Russ States, Oil City, PA, U.S.A.
Cloth. Condition: Very Good. Dust Jacket Condition: Good. (1989), 227pp, black cloth, minor soiling to cover, slight edgewear to dj, slight fading to edge of dj.
Published by HarperCollins Publishers, 1990
ISBN 10: 0060920092ISBN 13: 9780060920098
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Book
Condition: Good. Rep. Ships from the UK. Used book that is in clean, average condition without any missing pages.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Irish Booksellers, Portland, ME, U.S.A.
Book
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Irish Booksellers, Portland, ME, U.S.A.
Book
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Ken's Book Haven, Coopersburg, PA, U.S.A.
Book First Edition
Hard cover. First edition. Sewn binding. Paper over boards. 227 p. Audience: General/trade; General/trade. Book Condition: Very good. DJ Condition: Very good. Tight binding. Very good in very good dust jacket.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Basement Seller 101, Cincinnati, OH, U.S.A.
Book
hardcover. Condition: New.
Published by Perennial (Harpercollins), 1990
ISBN 10: 0060920092ISBN 13: 9780060920098
Seller: Hammonds Antiques & Books, St. Louis, MO, U.S.A.
Book
Paperback. Condition: Very Good. Dust Jacket Condition: No Dust Jacket. 0.65 x 8.02 x 5.29 Inches; 256 pages; Customer Service: The Competitive Weapon for the 1990sDemand for total customer service is rolling over business like a juggernaut. Companies that master service will triumph; those that ignore it will be swept into bankruptcy. Total Customer Service shows why understanding customer service is imperative, how to achieve it, what it costs, and provides a six-point plan for acquiring the decisive weapon in business wars. The Six-Point Plan for Gaining the Competitive Edge? Devise a service strategy? Get top managers to behave like customer service fanatics? Concentrate on motivating and training employees? Design products and services that make good customer service possible? Invest in service infrastructure? Monitor achievement of customer service goals.
Published by Heyne, 1995
ISBN 10: 3453091590ISBN 13: 9783453091597
Seller: Antiquariat Armebooks, Frankfurt am Main, Germany
Book
Taschenbuch. Condition: Sehr gut. 302 Seiten Heyne - 1. Auf. 1998 : Davidow - tb KL-426K-ZZZ3 Sprache: Deutsch Gewicht in Gramm: 259.
Published by Harper, New York, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Between the Covers-Rare Books, Inc. ABAA, Gloucester City, NJ, U.S.A.
Book First Edition
Hardcover. Condition: Good. Dust Jacket Condition: Good. First edition. Good in good dustwrapper. Remainder mark. Corners slightly rubbed. Edges of spine bumped. Shelf rubbing to dustwrapper. Pages clean. Small tears on edges of dustwrapper spine. Please Note: This book has been transferred to Between the Covers from another database and might not be described to our usual standards. Please inquire for more detailed condition information.
Published by Frankfurt/Main ; New York : Campus-Verl., 1992
ISBN 10: 3593344424ISBN 13: 9783593344423
Seller: Kirjat Literatur- & Dienstleistungsgesellschaft mbH, Beucha, Germany
Book
Pp. Condition: Gut. 2. Aufl. 243 S. ; 24 cm Gut erhaltenes Exemplar mit leichten Gebrauchsspuren. R08-6 Sprache: Deutsch Gewicht in Gramm: 501.
Published by Wilhelm Heyne Verlag, 1991
ISBN 10: 3453091590ISBN 13: 9783453091597
Seller: Antiquariat Machte-Buch, Magdeburg, Germany
Book
Condition: Taschenbuch. 8° 1 302 S. Eintrag auf Vorsatzblatt sonst guter Zustand.
Published by Harpercollins, 1990
ISBN 10: 0060920092ISBN 13: 9780060920098
Seller: Simply Read Books, Boat Of Garten, United Kingdom
Book First Edition
Paperback. Condition: Very Good. No Jacket. 1st Edition Thus. 1990 HarperCollins first thus edition paperback; very good, appears unread, university stamp inside front cover; UK dealer, immediate dispatch.
Published by Frankfurt/Main ; New York : Campus-Verl., 1991
ISBN 10: 3593344424ISBN 13: 9783593344423
Seller: Kepler-Buchversand Huong Bach, Weil der Stadt, Germany
Book
Gr.-8°, Pp. Condition: Gut. 243 S. Total customer service. Gebraucht: SU. leicht berieben, Innendeckel mit Eigentümer Aufkleber, ansonsten guter Zustand. Aus dem Inhalt: Die Servicekrise / Die Wettbewerbswaffe Nr. 1 / die Voraussetzungen schaffen. Strategie / Den Worten folgen Taten: Führung / Erfolg steht auf dem Spiel: Personalpolitik / Service durch Gestaltung / Das Rückgrat des Service: die Infrastruktur / Auf dem laufenden bleiben: Meßsysteme und Erfolgskontrolle / Auf dem Weg zum erfolgreichen Service. Sprache: Deutsch Gewicht in Gramm: 482.
Published by Plaza-Janés, 1990
ISBN 10: 8401361230ISBN 13: 9788401361234
Seller: Librería Cajón Desastre, Ponferrada, Spain
Book
Hardcover. Ref. A38411. 16x22. 296 págs. -Un plan de seis puntos para dar a su empresa a superioridad competitiva en la década de los 90. Papel tostado. Encuadernación de la editorial con sobrecubierta. Economía. 46-B spanish.
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809ISBN 13: 9780060161804
Seller: Cambridge Rare Books, Cambridge, GLOUC, United Kingdom
Book
Hardback. Condition: VERY GOOD. No date (c. 1989). Harper and Row. Hard Cover. Book- VG. DJ- VG. 9.5x6.5. 227pp.
Published by Plaza & Janes, 1990
ISBN 10: 8401361230ISBN 13: 9788401361234
Seller: Almacen de los Libros Olvidados, Barakaldo, Spain
Book
Tapa dura. Condition: 2ª Mano. Gestión e innovación, . . . . . Tapa dura con sobrecubierta ; 288 p. ; 15x22 cm.
Published by Heyne, 1995
ISBN 10: 3453091590ISBN 13: 9783453091597
Seller: Der-Philo-soph, Viersen, NRW, Germany
Book
Broschiert. Sehr schönes, innen wie außen sauberes Exemplar. Gelesene Ausgabe in hervorragendem Zustand. Seiten sind intakt und weisen weder Notizen noch Unterstreichungen auf. Der Buchrücken zeigt keinerlei Knicke oder andere Gebrauchsspuren. 302 S. Deutsch 499g.
Published by Plaza & Janés, 1990
ISBN 10: 8401361230ISBN 13: 9788401361234
Seller: Tik Books GO, Madrid, Spain
Book
Encuadernación de tapa dura. Condition: Bien. Dust Jacket Condition: Bien. R42354. Plaza & Janés - 274pp Un plan de seis puntos para dar a su empresa la superioridad competitiva en la década de los 90. CS.
Published by Franco Angeli, Milano, 1994
ISBN 10: 8820484307ISBN 13: 9788820484309
Seller: Studio Bibliografico di M.B., Treviso, TV, Italy
Book
brossura. Condition: in ottime condizioni. seconda edizione. Franco Angeli, 1994. Spedizioni tracciabili con raccomandata entro 24 ore dall'ordine. Soft cover in good conditions, no inscriptions or markings inside. Worldwide delivery.
Published by Frankfurt Campus., 1991
Seller: Antiquariat Luechinger, St. Gallen, Switzerland
Book
15x23, 243 Seiten, Geb, Schutzumschlag, Einige Anstreichungen mit Leuchtstift und Bleistift. Sprache: deutsch.