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Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Seller: 3Brothers Bookstore, Egg harbor township, NJ, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.
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The Service Profit Chain
Seller: Used Book Company, Egg Harbor Township, NJ, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. Shows moderate signs of wear and previous use. Can include notes highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material such as toys, access code, dvds, etc.
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Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
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Condition: Good. . . Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping. All orders guaranteed and ship within 24 hours.
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
hardcover. Condition: Very Good. Fast shipping and order satisfaction guaranteed. A portion of your purchase benefits Non-Profit Organizations, First Aid and Fire Stations!
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The Service Profit Chain
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Condition: Very Good. A bright, square, and overall a nice copy.
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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Language: English
Published by Berrett-Koehler Publishers, 2015
ISBN 10: 1626565848 ISBN 13: 9781626565845
hardcover. Condition: Good.
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hardcover. Condition: Very Good. Used - Very Good.
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Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
Language: English
Published by Free Press (edition First Edition), 2003
ISBN 10: 0743225694 ISBN 13: 9780743225694
First Edition
Hardcover. Condition: Fair. First Edition. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
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Condition: good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Very Good. 1 Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Condition: Good. illustrated edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Condition: Good. illustrated edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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What Great Service Leaders Know and Do : Creating Breakthroughs in Service Firms
Language: English
Published by Berrett-Koehler Publishers, Incorporated, 2015
ISBN 10: 1626565848 ISBN 13: 9781626565845
First Edition
Condition: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
