Language: English
Published by LiFi Publications Pvt. Ltd., 2014
ISBN 10: 938253671X ISBN 13: 9789382536710
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. pp. xi + 483.
Language: English
Published by LiFi Publications Pvt. Ltd., 2014
ISBN 10: 938253671X ISBN 13: 9789382536710
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. xi + 483.
Language: English
Published by LiFi Publications Pvt. Ltd., 2014
ISBN 10: 938253671X ISBN 13: 9789382536710
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: New. pp. xi + 483.
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New.
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New.
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
£ 44.30
Quantity: Over 20 available
Add to basketCondition: New. In.
Condition: New.
Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Seller: Chiron Media, Wallingford, United Kingdom
paperback. Condition: New.
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Seller: Chiron Media, Wallingford, United Kingdom
paperback. Condition: New.
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New.
Language: English
Published by Taylor and Francis Ltd, GB, 2025
ISBN 10: 1041037333 ISBN 13: 9781041037330
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Paperback. Condition: New. In the 21st century, commercial aviation has been transformed into a passenger-centric business in which the customer has assumed an ever more active role in managing their own journeys. This trend is set to continue with innovations and transformations in multiple areas. Point-of-sale solutions will redefine in-flight commerce, making it easier for passengers to make purchases during their journey. Telemedicine will ensure health and safety onboard, allowing for immediate medical assistance in case of emergencies. The shift to personal electronic devices for in-flight entertainment (IFE) will cater to the digitally savvy passenger and their expectations in the digital age. Smart cabins will revolutionize in-flight food and beverage services, providing passengers with a more personalized and enjoyable experience. Data-driven catering will reduce food waste and boost profits in aviation. In short, all areas of the passenger experience will be affected by ongoing digital transformation.Airline Customer Experience: Digitalization in Passenger Services aims to show how digitalization is transforming the way the aviation industry operates, making it more efficient, profitable, and sustainable. The wide-ranging contents embrace all aspects of aviation relating to the customer experience, from purchase and pre-check-in, to the services offered to passengers in flight and beyond. The authors present a nuanced and kaleidoscopic view of the airline customer experience, which will be at once familiar and illuminating to readers.This book is an essential resource for advanced postgraduate students and researchers working in aviation, particularly those with a focus on aviation service operations management, customer services, and customer relationship management. Practicing airline managers and operators will also value the innovative insights and examples the book offers.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Condition: New.
Language: English
Published by Taylor & Francis Ltd, 2025
ISBN 10: 1041037333 ISBN 13: 9781041037330
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.