Published by LAP LAMBERT Academic Publishing, 2021
ISBN 10: 6203854832 ISBN 13: 9786203854831
Language: English
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Published by LAP LAMBERT Academic Publishing Apr 2021, 2021
ISBN 10: 6203854832 ISBN 13: 9786203854831
Language: English
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Add to basketTaschenbuch. Condition: Neu. Neuware -The impact of Emotional Intelligence (EI) on Extended Service Profit Chain (E-SPC) model in a telecom service industry. An empirical study was conducted validating the power of EI interlinked with on E-SPC and its effects on revenue and profitability in service sectors. The study examined the suitability and usefulness in service industry by collecting feedback about various attributes from Original Equipment Manufacturers (OEM), Service Providers (SP) and End Users satisfaction (EUS), by using a carefully crafted hypothesis. A thorough statistical analysis of the surveyed data was made to validate the assumptions and the soundness of three-tier architecture of SPC. The upshot of this study is that EI, acting as a pivotal background concept in the E-SPC model, integrates influences and reinforces many attributes spanning over three major players, in a way that brings to force the internal dynamics of interactions among the relevant entities in the system.Books on Demand GmbH, Überseering 33, 22297 Hamburg 196 pp. Englisch.
Published by LAP LAMBERT Academic Publishing Apr 2021, 2021
ISBN 10: 6203854832 ISBN 13: 9786203854831
Language: English
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Add to basketTaschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The impact of Emotional Intelligence (EI) on Extended Service Profit Chain (E-SPC) model in a telecom service industry. An empirical study was conducted validating the power of EI interlinked with on E-SPC and its effects on revenue and profitability in service sectors. The study examined the suitability and usefulness in service industry by collecting feedback about various attributes from Original Equipment Manufacturers (OEM), Service Providers (SP) and End Users satisfaction (EUS), by using a carefully crafted hypothesis. A thorough statistical analysis of the surveyed data was made to validate the assumptions and the soundness of three-tier architecture of SPC. The upshot of this study is that EI, acting as a pivotal background concept in the E-SPC model, integrates influences and reinforces many attributes spanning over three major players, in a way that brings to force the internal dynamics of interactions among the relevant entities in the system. 196 pp. Englisch.
Published by LAP LAMBERT Academic Publishing, 2021
ISBN 10: 6203854832 ISBN 13: 9786203854831
Language: English
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Published by LAP LAMBERT Academic Publishing, 2021
ISBN 10: 6203854832 ISBN 13: 9786203854831
Language: English
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Add to basketCondition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Ansari Mohammad Sultan AhmadThe author Dr Mohammad Sultan Ahmad Ansari, Assistant professor with Modern College of Business and Science, Oman, affiliated with University of Missouri St. Louis, & Franklin University, USA. Dr. Ansari c.
Published by LAP LAMBERT Academic Publishing, 2021
ISBN 10: 6203854832 ISBN 13: 9786203854831
Language: English
Seller: Biblios, Frankfurt am main, HESSE, Germany
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Published by LAP LAMBERT Academic Publishing, 2021
ISBN 10: 6203854832 ISBN 13: 9786203854831
Language: English
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Add to basketTaschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The impact of Emotional Intelligence (EI) on Extended Service Profit Chain (E-SPC) model in a telecom service industry. An empirical study was conducted validating the power of EI interlinked with on E-SPC and its effects on revenue and profitability in service sectors. The study examined the suitability and usefulness in service industry by collecting feedback about various attributes from Original Equipment Manufacturers (OEM), Service Providers (SP) and End Users satisfaction (EUS), by using a carefully crafted hypothesis. A thorough statistical analysis of the surveyed data was made to validate the assumptions and the soundness of three-tier architecture of SPC. The upshot of this study is that EI, acting as a pivotal background concept in the E-SPC model, integrates influences and reinforces many attributes spanning over three major players, in a way that brings to force the internal dynamics of interactions among the relevant entities in the system.