Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Gulf Coast Books, Cypress, TX, U.S.A.
hardcover. Condition: Fair.
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Used Book Company, Egg Harbor Township, NJ, U.S.A.
Condition: good. Shows moderate signs of wear and previous use. Can include notes highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material such as toys, access code, dvds, etc.
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Zoom Books Company, Lynden, WA, U.S.A.
Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Dream Books Co., Denver, CO, U.S.A.
Condition: very_good. Pages are clean with no markings. May show minor signs of wear or cosmetic defects marks, cuts, bends, or scuffs on the cover, spine, pages, or dust jacket. May have remainder marks on edges.
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Dream Books Co., Denver, CO, U.S.A.
Condition: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Dream Books Co., Denver, CO, U.S.A.
Condition: acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Greenworld Books, Arlington, TX, U.S.A.
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
Language: English
Published by Grand Central Publishing (edition 1), 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Good. 1. With dust jacket. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.
Condition: Very Good. Signed Copy . Very Good dust jacket. Inscribed by author Joseph Michellion front endpage.
Condition: Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Goodwill Books, Hillsboro, OR, U.S.A.
Condition: good. Signs of wear and consistent use.
Language: English
Published by Love and Logic Press, 1998
ISBN 10: 0944634494 ISBN 13: 9780944634493
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Language: English
Published by Second River Healthcare & McGraw Hill, 1633
ISBN 10: 0071780459 ISBN 13: 9780071780452
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Language: English
Published by Second River Healthcare & McGraw Hill, 1633
ISBN 10: 0071780459 ISBN 13: 9780071780452
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Seller: 8trax Media, Mansfield, MA, U.S.A.
First Edition
Condition: Like New. Great shape- pages are unmarked and sharp.Has a remainder mark. Hardcover Used - Like New Ships fast! 20041st Edition.
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Language: English
Published by McGraw-Hill Education - Europe, United States, 2008
ISBN 10: 0071548335 ISBN 13: 9780071548335
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customersEmpowering employees by treating them with the utmost respectAnticipating customers' unexpressed needs and concernsDeveloping and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Language: English
Published by Love and Logic Press, 1998
ISBN 10: 0944634494 ISBN 13: 9780944634493
Seller: Ocean Books, Dacula, GA, U.S.A.
Paperback. Condition: As New. Nice book. Minor shelf wear.
Language: Arabic
Published by Arab Scientific Publishers, 2007
ISBN 10: 9953871418 ISBN 13: 9789953871417
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Language: English
Published by Hyperion August 4, 2004, New York, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Mountain Gull Trading Company, Lake Hopatcong, NJ, U.S.A.
First Edition Signed
Hardcover. Condition: Like-New. Dust Jacket Condition: Like-New. 158 Pages. Stated First Edition, but from the number line, probably First Edition, 5th printing. Signed by one author on the first page inside the front cover. Dust jacket is Not price-clipped. This is a book full of business development insights, tips, and advice intended to help transform a business into a "world-famous" one. The dust jacket and the interior book are both in Like-New condition and thus have no visible detriments, distractions, or extraneous markings (other than one author's signature) throughout and the book's sewn-in bindings remain tight and sound. If you order this wonderful book from us, it will be carefully wrapped up, padded, and then boxed and sent right away to you and will come with our unlimited appreciation for your interest and your order. First Edition; Fifth Printing; Signed by Author.
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Mooney's bookstore, Den Helder, Netherlands
Condition: Very good.
Language: English
Published by McGraw-Hill Professional, 2006
ISBN 10: 0071477845 ISBN 13: 9780071477840
Seller: Sigrun Wuertele buchgenie_de, Altenburg, Germany
Condition: Sehr gut - gebraucht. Gebundene Ausgabe Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe McGraw-Hill Professional , 2006 , The Starbucks Experience. 5 Principles for Turning Ordinary Into Extraordinary, PhD Michelli, Joseph, 0071477845, BU376192.
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 30.49
Quantity: Over 20 available
Add to basketCondition: New. In.
Language: Arabic
Published by Arab Scientific Publishers, 2007
ISBN 10: 9953871418 ISBN 13: 9789953871417
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 234 pages. Arabic language. 8.47x5.70x0.59 inches. In Stock.
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.
hardcover. Condition: New. In shrink wrap. Looks like an interesting title!
Language: English
Published by McGraw-Hill Education - Europe, 2015
ISBN 10: 007180630X ISBN 13: 9780071806305
Seller: moluna, Greven, Germany
Gebunden. Condition: New. Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through .
Language: English
Published by Love and Logic Press, 1997
ISBN 10: 0944634494 ISBN 13: 9780944634493
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.
paperback. Condition: New. In shrink wrap. Looks like an interesting title!
Language: English
Published by McGraw-Hill Education, 2021
ISBN 10: 1264257392 ISBN 13: 9781264257393
Seller: Buchpark, Trebbin, Germany
£ 12.77
Quantity: 1 available
Add to basketCondition: Hervorragend. Zustand: Hervorragend | Seiten: 288 | Sprache: Englisch | Produktart: Bücher | From business guru Joseph Michelli¿the leadership lessons needed to thrive beyond the greatest business crisis in modern historyCOVID-19 has disrupted business and life in ways we never imagined. Within days of the outbreak, Joseph Michelli-the world-renowned business expert who has cracked the leadership codes of Starbucks, Airbnb, Mercedes-Benz USA, and many other top companies-went to work. He contacted 140+ senior leaders at major companies about their specific challenges and how they were meeting them-getting raw yet thoughtful real-time insights into a crisis that will define an entire generation of leaders. The result is Stronger Through Adversity. In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes-Set the Foundation, Build Connections, Move with Purpose, and Harness Change-Stronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic. You'll get invaluable insights into crisis management, keeping employees and customers safe, maintaining a culture of engagement, and rapidly innovating. Applying powerful leadership methods used by Microsoft, Starbucks, Google, DHL, Target, Verizon, Kohl's, Marriott, and many others, you'll seize and hold the competitive edge in your industry. Whether you run a Fortune 500 company, own a small business, or manage a department or team-this is your moment. Stronger Through Adversity delivers everything you need to prosper-to lead your people to an unprecedented recovery, to weather the toughest challenges your business faces from the pandemic and beyond, and to thrive in all storms, large and small.