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Assessing Service Quality : Satisfying the Expectations of Library Customers
Published by American Library Association, 2010
ISBN 10: 0838910211 ISBN 13: 9780838910214
Language: English
£ 6.63
Convert currency£ 5.17 shipping from U.S.A. to United KingdomQuantity: 2 available
Add to basketCondition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Published by American Library Association, 2000
ISBN 10: 0838934897 ISBN 13: 9780838934890
Language: English
First Edition
£ 7.43
Convert currency£ 5.55 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: Good. 1st Edition. Used book that is in clean, average condition without any missing pages.
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Service Quality in Academic Libraries
Published by ABC-Clio, Incorporated, 1996
ISBN 10: 1567502091 ISBN 13: 9781567502091
Language: English
Condition: New. pp. 204 Figures, 52:B&W 6.14 x 9.21in or 234 x 156mm (Royal 8vo) Case Laminate on White w/Gloss Lam.
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Assessing Service Quality
Published by Ess Ess Publications, 2009
ISBN 10: 8170005760 ISBN 13: 9788170005766
Language: English
Condition: New. pp. xviii + 246 77 Figures.
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Service Quality in Academic Libraries
Published by Ablex Publishing, USA, 1996
ISBN 10: 1567502091 ISBN 13: 9781567502091
Language: English
Seller: PsychoBabel & Skoob Books, Didcot, United Kingdom
Seller rating 5 out of 5 stars
First Edition
hardcover. Condition: Very Good. First Edition. Ex-library with bookplate on inner cover, stamps on page block and a lending label on fep. Clear, bright and tight. Ex-Library.
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Research Misconduct : Issues, Implications, and Stratagies
Published by Bloomsbury Publishing USA, 1997
ISBN 10: 1567503411 ISBN 13: 9781567503418
Language: English
£ 38.13
Convert currency£ 4.88 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Assessing Service Quality: Satisfying the expectations of library customers: Satisfying the Expectations of Library Customers, Third Edition
Published by Facet Publishing 01/y /31 M, 2015
ISBN 10: 1783300590 ISBN 13: 9781783300594
Language: English
Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
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Service Quality in Academic Libraries (Contemporary Studies in Information Management, Policies & Services)
Seller: Sequitur Books, Boonsboro, MD, U.S.A.
Association Member: IOBA
Seller rating 5 out of 5 stars
£ 19.05
Convert currency£ 24.46 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketPaperback. Condition: As New. Softcover. Good binding and cover. Minor shelf wear. Clean, unmarked pages.
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Published by American Library Association, 2015
ISBN 10: 0838913083 ISBN 13: 9780838913086
Language: English
£ 56.70
Convert currency£ 5.20 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: Very Good. updated. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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£ 34.21
Convert currency£ 55.60 shipping from U.S.A. to United KingdomQuantity: 3 available
Add to baskethardcover. Condition: Very Good. Fast Shipping - Safe and Secure 7 days a week!
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Published by Ess Ess Pub, New Delhi, 2009
£ 34.36
Convert currency£ 19.07 shipping from India to United KingdomQuantity: 1 available
Add to basketHardbound. Condition: As New. New. Contents Preface. Acknowledgements. 1. Understanding ends and means. 2. A look in the library mirror. 3. Your mission should you choose to accept it. 4. Measuring and assessing the components of service quality. 5. What can go wrong with numbers. 6. Compl 246 pp.
