Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Oak Tree Press 01/03/1999, 1999
ISBN 10: 1860761135 ISBN 13: 9781860761133
Language: English
Seller: Bahamut Media, Reading, United Kingdom
Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Seller: AwesomeBooks, Wallingford, United Kingdom
Paperback. Condition: Very Good. Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Published by Oak Tree Press, Ireland, 1996
ISBN 10: 1860760341 ISBN 13: 9781860760341
Language: English
Seller: Simply Read Books, Boat Of Garten, United Kingdom
First Edition
Soft cover. Condition: Very Good. 1st Edition. 1996 Oak Tree Press first edition paperback; very good copy, appears unread, inscribed by author inside front cover; UK dealer, immediate dispatch.
Paperback. Condition: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
£ 7.30
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Add to basketPaperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.4.
Seller: Better World Books, Mishawaka, IN, U.S.A.
£ 6.48
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Add to basketCondition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
Seller: Ammareal, Morangis, France
Softcover. Condition: Très bon. Ancien livre de bibliothèque avec équipements. Edition 1999. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1999. Ammareal gives back up to 15% of this item's net price to charity organizations.
Paperback. Condition: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
£ 25.23
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Add to basketCondition: New.
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Paperback / softback. Condition: New. New copy - Usually dispatched within 2 working days. 185.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
£ 29.11
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Add to basketCondition: As New. Unread book in perfect condition.
£ 30.35
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Add to basketPaperback. Condition: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 31.13
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Add to basketCondition: New. In.
Seller: Chiron Media, Wallingford, United Kingdom
PF. Condition: New.
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
First Edition
£ 33.02
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Add to basketCondition: New. 2019. 1st Edition. Paperback. . . . . .
Condition: New.
Published by Kogan Page 4/28/2019, 2019
ISBN 10: 0749484306 ISBN 13: 9780749484309
Language: English
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.
£ 30.15
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Add to basketPaperback or Softback. Condition: New. Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management 0.82. Book.
Seller: Kennys Bookstore, Olney, MD, U.S.A.
£ 39.17
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Add to basketCondition: New. 2019. 1st Edition. Paperback. . . . . . Books ship from the US and Ireland.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
£ 26.77
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Add to basketCondition: New.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
£ 27.55
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Add to basketCondition: As New. Unread book in perfect condition.
Seller: Sharehousegoods, Colgate, WI, U.S.A.
£ 19.47
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Add to basketCondition: New. Fast Shipping - Safe and Secure Mailer - Our goal is to deliver a better item than what you are hoping for! If not we will make it right!
Seller: Best Price, Torrance, CA, U.S.A.
£ 25.06
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Add to basketCondition: New. SUPER FAST SHIPPING.
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 247 pages. 9.25x6.25x0.75 inches. In Stock.
£ 27.76
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Add to basketKartoniert / Broschiert. Condition: New. Develop the skills to design and implement a sustainable customer loyalty improvement programme in your organization and be rewarded with increased market share, improved sales and enhanced profitability.Über den AutorChris Daff.
Paperback. Condition: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
Published by Kunal Books Publishers & Dist, 2010
ISBN 10: 8189107984 ISBN 13: 9788189107987
Language: English
Seller: Mispah books, Redhill, SURRE, United Kingdom
Paperback. Condition: Like New. Like New. book.