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Published by Wiley, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: Red's Corner LLC, Brookhaven, GA, U.S.A.
Book
Condition: Good. All orders ship by next business day! This is a used hardcover book. Has markings on pages. Pages have moderate wear. Dust jacket is included and has wear/tears. The cover/boards have moderate wear. Spine has been opened/creased. For USED books, we cannot guarantee supplemental materials such as CDs, DVDs, access codes and other materials. We are a small company and very thankful for your business!.
Published by Wiley, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Published by Wiley, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Book
Hardcover. Condition: new. New. Fast Shipping and good customer service.
Published by McGraw-Hill Medical, 2012
ISBN 10: 0071603891ISBN 13: 9780071603898
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Hardcover. Condition: Used: Good.
Published by Wiley, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: Wizard Books, Long Beach, CA, U.S.A.
Book
Hardcover. Condition: new. New.
Published by Wiley, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: Front Cover Books, Denver, CO, U.S.A.
Book
Condition: new.
Published by John Wiley & Sons Inc, New York, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: Grand Eagle Retail, Wilmington, DE, U.S.A.
Book First Edition
Hardcover. Condition: new. Hardcover. Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transform directly volunteered consumer knowledge into profitable insights, enabling a new echelon of marketing relevancy, customer experience, and personalization. With a deep look at the inner workings of how a modern generation of business innovators are tapping into the fresh opportunities with the customer's new voice, this book describes how businesses are transforming "inference-based" predictions of purchase intent with direct consumer knowledge of their actual intentions and buying context. The result: An untouchable/unprecedented level of offer relevancy, experience, and personalized service levels. Those offers range from the most basic app model of "Give me your physical location, we'll find the best Thai restaurant near you, and give you an instant coupon" to a more complex model such as an Electric utility value proposition: "We'll give you discounts to charge your Prius during certain times to help us optimize our grid efficiency while allowing Toyota to monitor and optimize your battery to enable Toyota's R&D and customer experience enhancement." Forty case studies detail proven approaches for directly engaging the new consumer, showing companies how to take advantage of rapidly evolving personal technologysmart phones, homes, vehicles, wearable technology, and Internet of Thingsand the new sharing culture to collect the higher value "intentionally/ discretionarily" shared information. Readers gain access to a robust tool set including templates, checklists, tables, flow diagrams, process maps, and technical data schematics to streamline these new capabilities and accelerate implementation of these transformational techniques. Ninety percent of the data that businesses use to determine what they sell or how to personalize a customer experience results from consumers unintentionally volunteering "indirect" data; however, this type of data has less than 10 percent accuracy. This low effectiveness also necessitates up to 70 percent of a business's cost infrastructure. Direct consumer knowledge is now available and boasts up to 20-50 percent accuracy, yet businesses remain anchored in the old "indirect" competencies. This book helps companies integrate compelling sharing motivators and controls for consumers to feel motivated and safe about directly sharing their product and experience desires, providing the ultimate market advantage. Learn how to catch up to the new digitalized consumerLeverage direct consumer information from current megatrendsNavigate privacy's current and future metamorphosisUnlock the untapped value of Big Data's true enablerLittle Data Parsing "incidentally" volunteered data has been stagnant for decades due to the capabilities and expectations of a new generation of enabled consumers The timeless reality is that any level of investment in computing power, data, and analytics will never approach their full ROI potential without interfusing the direct, intentional insights from the consumer. If today's forward-thinking companies want to profitably engage the new consumers, they must learn the secrets of motivating and safeguarding this new potential of customer transparency. The risks of not engaging these new consumer voices? Irrelevancy and Silence. The Customer's New Voice shows businesses how to fulfill the promise and caveat of the new consumer: "If you make my life easier, reward me, and respect my shared information: I will tell you my secrets." Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transform directly v Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Published by Wiley, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: GoldBooks, Denver, CO, U.S.A.
Book
Hardcover. Condition: very good. Very Good Copy. Customer Service Guaranteed.
Publication Date: 2023
Seller: True World of Books, Delhi, India
Book Print on Demand
LeatherBound. Condition: New. LeatherBound edition. Condition: New. Reprinted from 1814 edition. Leather Binding on Spine and Corners with Golden leaf printing on spine. Bound in genuine leather with Satin ribbon page markers and Spine with raised gilt bands. A perfect gift for your loved ones. NO changes have been made to the original text. This is NOT a retyped or an ocr'd reprint. Illustrations, Index, if any, are included in black and white. Each page is checked manually before printing. As this print on demand book is reprinted from a very old book, there could be some missing or flawed pages, but we always try to make the book as complete as possible. Fold-outs, if any, are not part of the book. If the original book was published in multiple volumes then this reprint is of only one volume, not the whole set. Sewing binding for longer life, where the book block is actually sewn (smythe sewn/section sewn) with thread before binding which results in a more durable type of binding. Pages: 584 Volume 1 Language: English.
Published by Wiley, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: GoldBooks, Denver, CO, U.S.A.
Book
Hardcover. Condition: new. New Copy. Customer Service Guaranteed.
Publication Date: 2023
Seller: True World of Books, Delhi, India
Book Print on Demand
LeatherBound. Condition: New. LeatherBound edition. Condition: New. Reprinted from 1814 edition. Leather Binding on Spine and Corners with Golden leaf printing on spine. Bound in genuine leather with Satin ribbon page markers and Spine with raised gilt bands. A perfect gift for your loved ones. NO changes have been made to the original text. This is NOT a retyped or an ocr'd reprint. Illustrations, Index, if any, are included in black and white. Each page is checked manually before printing. As this print on demand book is reprinted from a very old book, there could be some missing or flawed pages, but we always try to make the book as complete as possible. Fold-outs, if any, are not part of the book. If the original book was published in multiple volumes then this reprint is of only one volume, not the whole set. Sewing binding for longer life, where the book block is actually sewn (smythe sewn/section sewn) with thread before binding which results in a more durable type of binding. Pages: 702 Volume 2 Language: English.
Published by Wiley, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: Ebooksweb, Bensalem, PA, U.S.A.
Book
Condition: New. .
Publication Date: 2023
Seller: True World of Books, Delhi, India
Book Print on Demand
LeatherBound. Condition: New. LeatherBound edition. Condition: New. Reprinted from 1852 edition. Leather Binding on Spine and Corners with Golden leaf printing on spine. Bound in genuine leather with Satin ribbon page markers and Spine with raised gilt bands. A perfect gift for your loved ones. NO changes have been made to the original text. This is NOT a retyped or an ocr'd reprint. Illustrations, Index, if any, are included in black and white. Each page is checked manually before printing. As this print on demand book is reprinted from a very old book, there could be some missing or flawed pages, but we always try to make the book as complete as possible. Fold-outs, if any, are not part of the book. If the original book was published in multiple volumes then this reprint is of only one volume, not the whole set. Sewing binding for longer life, where the book block is actually sewn (smythe sewn/section sewn) with thread before binding which results in a more durable type of binding. Pages: 1003 Language: English.
Published by John Wiley & Sons Inc, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Book First Edition
Condition: New. Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transform directly volunteered consumer knowledge into profitable insights, enabling a new echelon of marketing relevancy, customer experience, and personalization. Num Pages: 352 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJSM; KJSU. Category: (P) Professional & Vocational. Dimension: 236 x 158 x 29. Weight in Grams: 558. . 2014. 1st Edition. Hardcover. . . . .
Published by John Wiley & Sons Inc, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: Kennys Bookstore, Olney, MD, U.S.A.
Book
Condition: New. Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transform directly volunteered consumer knowledge into profitable insights, enabling a new echelon of marketing relevancy, customer experience, and personalization. Num Pages: 352 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJSM; KJSU. Category: (P) Professional & Vocational. Dimension: 236 x 158 x 29. Weight in Grams: 558. . 2014. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.
Published by Washington : Smithsonian Institution Press in association with the National Museum of the American Indian, Smithsonian Institution, 1994, 1994
ISBN 10: 1560984538ISBN 13: 9781560984535
Seller: Joseph Valles - Books, Stockbridge, GA, U.S.A.
Book First Edition
Hardcover. Condition: Fine. Dust Jacket Condition: Fine. 1st Edition. 1st edition, 1st printing ; 255 p. : ill. (some color.) ; 31 cm. ; ISBN: 1560984538 (cloth : alk. paper); 9781560984535 (cloth : alk. paper); LCCN: 94-4757 ; LC: E98.A7; Dewey: 745/.089/97073; ; OCLC: 29910566 ; "Native American artists and academics discuss the connection of art objects to their rituals, stories, and spiritual beliefs. Drawing on the vast collections of the National Museum of the American Indian, Creation's Journey retells the story of native life from the Arctic to the Tierra del Fuego, and from childhood to old age. Using objects, historical photographs, and the voices of Native Americans past and present, the book reawakens our senses to values and traditions that once prevailed. 220 color and 120 duotone photos." ; Contents: Introduction: a backward glimpse through the museum door -- Growing up Indian: Osage childhood, Giving thanks for what we have as Indians -- Visual prayers: The symbolism of feathers -- Vision and virtuosity: The legacy of baskets, Reading ledger art -- Across the generations: Native gold, Spanish gold -- Epilogue: Art through Indian eyes. ; Published in conjunction with an exhibition held at the National Museum of the American Indian, New York City, Oct. 1994-Feb. 1997 ; "Tom Hill, a native of Upper Sandusky, is a veteran of the United States Marine Corps and a former board member of the Wyandot County Historical Society. He and his wife, Marnie, maintain a private collection of historical memorabilia and artifacts. Ashlie Payton, also a native of Upper Sandusky, is the curator of the Wyandot County Museum and a member of the 14th Ohio Volunteer Infantry, a Civil War reenactment group." ; "This inaugural exhibition features 165 major objects from the museum's permanent collection. The objects come from 200 different tribal groups from North, Central, and South America, dating from 3200 B.C. to the 20th century. Among the objects on view are Kiowa, Osage, and Yuma cradleboards; Sioux and Comanche dresses; and Potawatomi, Seminole, and Huichol dolls." ; "In [this] memorable book, Indian people use words, actions, and artifacts to represent themselves as fully human, free at last from the soul-cramping and spirit-reducing tests of authenticity and purity."-The New York Times Book Review; For the first Americans, a record of the past is written in the objects that were a part of daily life. Values, traditions, and beliefs are embodied in works of Native creativity, from children's toys to leaders' war shirts, and from Arctic kayaks to masks made by the people of Tierra del Fuego. Using objects from the museum's collection, historical photographs, and the voices of Native Americans past and present, Creation's Journey reawakens us to ways of life and thought that once prevailed in the Americas, and that are still observed in many Native homes and communities." ; FINE/FINE. Book.
Published by John Wiley & Sons Inc, New York, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: CitiRetail, Stevenage, United Kingdom
Book First Edition
Hardcover. Condition: new. Hardcover. Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transform directly volunteered consumer knowledge into profitable insights, enabling a new echelon of marketing relevancy, customer experience, and personalization. With a deep look at the inner workings of how a modern generation of business innovators are tapping into the fresh opportunities with the customer's new voice, this book describes how businesses are transforming "inference-based" predictions of purchase intent with direct consumer knowledge of their actual intentions and buying context. The result: An untouchable/unprecedented level of offer relevancy, experience, and personalized service levels. Those offers range from the most basic app model of "Give me your physical location, we'll find the best Thai restaurant near you, and give you an instant coupon" to a more complex model such as an Electric utility value proposition: "We'll give you discounts to charge your Prius during certain times to help us optimize our grid efficiency while allowing Toyota to monitor and optimize your battery to enable Toyota's R&D and customer experience enhancement." Forty case studies detail proven approaches for directly engaging the new consumer, showing companies how to take advantage of rapidly evolving personal technologysmart phones, homes, vehicles, wearable technology, and Internet of Thingsand the new sharing culture to collect the higher value "intentionally/ discretionarily" shared information. Readers gain access to a robust tool set including templates, checklists, tables, flow diagrams, process maps, and technical data schematics to streamline these new capabilities and accelerate implementation of these transformational techniques. Ninety percent of the data that businesses use to determine what they sell or how to personalize a customer experience results from consumers unintentionally volunteering "indirect" data; however, this type of data has less than 10 percent accuracy. This low effectiveness also necessitates up to 70 percent of a business's cost infrastructure. Direct consumer knowledge is now available and boasts up to 20-50 percent accuracy, yet businesses remain anchored in the old "indirect" competencies. This book helps companies integrate compelling sharing motivators and controls for consumers to feel motivated and safe about directly sharing their product and experience desires, providing the ultimate market advantage. Learn how to catch up to the new digitalized consumerLeverage direct consumer information from current megatrendsNavigate privacy's current and future metamorphosisUnlock the untapped value of Big Data's true enablerLittle Data Parsing "incidentally" volunteered data has been stagnant for decades due to the capabilities and expectations of a new generation of enabled consumers The timeless reality is that any level of investment in computing power, data, and analytics will never approach their full ROI potential without interfusing the direct, intentional insights from the consumer. If today's forward-thinking companies want to profitably engage the new consumers, they must learn the secrets of motivating and safeguarding this new potential of customer transparency. The risks of not engaging these new consumer voices? Irrelevancy and Silence. The Customer's New Voice shows businesses how to fulfill the promise and caveat of the new consumer: "If you make my life easier, reward me, and respect my shared information: I will tell you my secrets." Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transfo Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
Published by John Wiley & Sons, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: moluna, Greven, Germany
Book
Gebunden. Condition: New. JOHN S. MCKEAN, author and executive director of the Center for Information Based Competition, provides thought leadership to businesses to achieve a mastery level of customer information and interactions ranging from human-to-human to social network and mo.
Published by John Wiley & Sons Inc, New York, 2014
ISBN 10: 111900232XISBN 13: 9781119002321
Seller: AussieBookSeller, Truganina, VIC, Australia
Book First Edition
Hardcover. Condition: new. Hardcover. Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transform directly volunteered consumer knowledge into profitable insights, enabling a new echelon of marketing relevancy, customer experience, and personalization. With a deep look at the inner workings of how a modern generation of business innovators are tapping into the fresh opportunities with the customer's new voice, this book describes how businesses are transforming "inference-based" predictions of purchase intent with direct consumer knowledge of their actual intentions and buying context. The result: An untouchable/unprecedented level of offer relevancy, experience, and personalized service levels. Those offers range from the most basic app model of "Give me your physical location, we'll find the best Thai restaurant near you, and give you an instant coupon" to a more complex model such as an Electric utility value proposition: "We'll give you discounts to charge your Prius during certain times to help us optimize our grid efficiency while allowing Toyota to monitor and optimize your battery to enable Toyota's R&D and customer experience enhancement." Forty case studies detail proven approaches for directly engaging the new consumer, showing companies how to take advantage of rapidly evolving personal technologysmart phones, homes, vehicles, wearable technology, and Internet of Thingsand the new sharing culture to collect the higher value "intentionally/ discretionarily" shared information. Readers gain access to a robust tool set including templates, checklists, tables, flow diagrams, process maps, and technical data schematics to streamline these new capabilities and accelerate implementation of these transformational techniques. Ninety percent of the data that businesses use to determine what they sell or how to personalize a customer experience results from consumers unintentionally volunteering "indirect" data; however, this type of data has less than 10 percent accuracy. This low effectiveness also necessitates up to 70 percent of a business's cost infrastructure. Direct consumer knowledge is now available and boasts up to 20-50 percent accuracy, yet businesses remain anchored in the old "indirect" competencies. This book helps companies integrate compelling sharing motivators and controls for consumers to feel motivated and safe about directly sharing their product and experience desires, providing the ultimate market advantage. Learn how to catch up to the new digitalized consumerLeverage direct consumer information from current megatrendsNavigate privacy's current and future metamorphosisUnlock the untapped value of Big Data's true enablerLittle Data Parsing "incidentally" volunteered data has been stagnant for decades due to the capabilities and expectations of a new generation of enabled consumers The timeless reality is that any level of investment in computing power, data, and analytics will never approach their full ROI potential without interfusing the direct, intentional insights from the consumer. If today's forward-thinking companies want to profitably engage the new consumers, they must learn the secrets of motivating and safeguarding this new potential of customer transparency. The risks of not engaging these new consumer voices? Irrelevancy and Silence. The Customer's New Voice shows businesses how to fulfill the promise and caveat of the new consumer: "If you make my life easier, reward me, and respect my shared information: I will tell you my secrets." Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transfo Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
Published by Walsworth Publishing Company, 1969
Seller: My November Guest Books, Beaver falls, PA, U.S.A.
Book First Edition
Hardcover. Condition: Very Good. No Jacket. 1st Edition. Scarce, near fine hardback copyright 1969; tight, square text block in white leather boards; a beautiful volume featuring copious text and photos of the activities and ports visited, plus photos of all officers and enlisted men participating in the 1968 Westpac Cruise; due to weight of this volume all international and expedited orders will require extra freight charges; 383 clean pages NWLR-2-top.
Published by McGraw-Hill Medical, 2012
ISBN 10: 0071603891ISBN 13: 9780071603898
Seller: LibraryMercantile, Humble, TX, U.S.A.
Book
Condition: new.
Published by McGraw-Hill Medical, 2012
ISBN 10: 0071603891ISBN 13: 9780071603898
Seller: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Book
Hardcover. Condition: new. New. Fast Shipping and good customer service.