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Published by Pearson, 2016
ISBN 10: 013426343XISBN 13: 9780134263434
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Published by Addison-Wesley Professional, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Published by Addison-Wesley Professional, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Published by Pearson, 2016
ISBN 10: 013426343XISBN 13: 9780134263434
Seller: Jenson Books Inc, Logan, UT, U.S.A.
Book
paperback. Condition: VeryGood. A well-cared-for item that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. Item works perfectly. Pages are intact and not marred by notes or highlighting. The spine is undamaged.
Published by Pearson, 2016
ISBN 10: 013426343XISBN 13: 9780134263434
Seller: Your Online Bookstore, Houston, TX, U.S.A.
Book
paperback. Condition: Good.
Published by Pearson, 2016
ISBN 10: 013426343XISBN 13: 9780134263434
Seller: Orion Tech, Kingwood, TX, U.S.A.
Book
paperback. Condition: Good.
Published by Pearson, 2016
ISBN 10: 013426343XISBN 13: 9780134263434
Seller: More Than Words, Waltham, MA, U.S.A.
Book
Condition: Very Good. . . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofi9780393706468 t job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
Published by Prentice Hall, 2009
ISBN 10: 0137152221ISBN 13: 9780137152223
Seller: Open Books, Chicago, IL, U.S.A.
Book
Paperback. Condition: Very Good. Open Books is a nonprofit social venture that provides literacy experiences for thousands of readers each year through inspiring programs and creative capitalization of books.
Published by Addison-Wesley Professional, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Seller: More Than Words, Waltham, MA, U.S.A.
Book
Condition: Very Good. . . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofi9780393706468 t job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
Published by Addison-Wesley Professional, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Book
Condition: Very Good. Very Good condition. 2nd edition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Published by Prentice Hall PTR, 2009
ISBN 10: 0137152221ISBN 13: 9780137152223
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.7.
Published by Prentice Hall, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Book
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.18.
Published by Prentice Hall, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.18.
Published by Pearson, 2016
ISBN 10: 013426343XISBN 13: 9780134263434
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.13.
Published by Pearson Education (US), United States, New Jersey, 2009
ISBN 10: 0137152221ISBN 13: 9780137152223
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Good. People in all demographics and regions of the world are more connected than ever before to the products, issues, places, and individuals in their lives. This book recognizes that we've come to a place where people can represent their real identity--both personal and professional--and use the social filters on the Web to connect with the world around them. --Sheryl Sandberg, Chief Operating Officer, Facebook .A must-read for CEOs and other executives who want to understand Facebook and more importantly take the right actions to stay relevant and stay competitive. --David Mather, President, Hoovers, Inc. The `90s were about the World Wide Web of information and the power of linking web pages. Today it's about the World Wide Web of people and the power of the social graph. Online social networks are fundamentally changing the way we live, work, and interact. They offer businesses immense opportunities to transform customer relationships for profit: opportunities that touch virtually every business function, from sales and marketing to recruiting, collaboration to executive decision-making, product development to innovation. In The Facebook Era, Clara Shih systematically outlines the business promise of social networking and shows how to transform that promise into reality. Shih is singularly qualified to write this book: One of the world's top business social networking thought leaders and practitioners, she created the first business application on Facebook and leads salesforce.com's partnership with Facebook. Through case studies, examples, and a practical how-to guide, Shih helps individuals, companies, and organizations understand and take advantage of social networks to transform customer relationships for sales and marketing. Shih systematically identifies your best opportunities to use social networks to source new business opportunities, target marketing messages, find the best employees, and engage customers as true partners throughout the innovation cycle. Finally, she presents a detailed action plan for positioning your company to win in today's radically new era: The Facebook Era. Join the conversation--www.thefacebookera.com. Fan the book--www.facebook.com/thefacebookera. Right this minute, more than 1.5 million people are on Facebook. They're interacting with friends--and talking about your brands. They're learning about your business--and providing valuable information you can use to market and sell. In the Facebook Era, you're closer to your customers than ever before. Read this book, and then go get them! Clara Shih offers best practices for overcoming obstacles to success, ranging from privacy and security issues to brand misrepresentation, and previews social networking trends that are just beginning to emerge--helping you get ahead of the curve and ahead of the competition, too. Includes a practical 60-day action plan for positioning your company to win in the Facebook Era For companies of all sizes, in all industries--and business functions ranging from marketing to operations By Clara Shih, creator of Faceconnector, the first business application on Facebook Learn how to. Understand how social networking transforms our personal and professional relationships Why social networking will have business impact comparable to the Internet Use online social networks to hypertarget your customers Hone in on precise audience segments and then tailor custom campaigns with powerful personal and social relevance Define and implement your optimal social networking brand strategy Ask the right questions, set the right goals and priorities, and execute on it Implement effective governance and compliance Understand and mitigate the risks of social networking/Web 2.0 initiatives. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.
Published by Pearson Education (US), United States, New Jersey, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Clara's book is a fun read and can be useful to anyone who wants to learn more about this powerful new era we're in of social business. -Tony Hsieh, CEO, Zappos NEW Best Practices and Techniques for Growing Your Business with Facebook, Twitter, and LinkedIn! Completely Updated! * Five new chapters: planning/metrics, customer service, and much more * New and revamped case studies * New guest contributions from world-class experts, such as Charlene Li * New, instantly actionable To Do lists after every chapter * New Facebook discussion threads and much more! Whatever your business or organizational goals, this book will help you use social networking to achieve them. Renowned social networking innovator Clara Shih brings together powerful new insights, best practices, and easy-to-use To Do lists packed with proven solutions from real-world case studies. Writing for entrepreneurs and business professionals across marketing, sales, service, product development, and recruiting, Shih demonstrates how to move from tactical, reactive use of social networks toward strategic, proactive approaches-and how to accurately measure success. This edition adds extensive new coverage, including hands-on techniques for hypertargeting, engaging customers through Twitter and LinkedIn, leveraging changing social norms, and much more. You'll also find more than three dozen guest contributions from world-class experts such as author Don Tapscott and Harvard Business School professor Mikolaj Piskorski, as well as a brand-new chapter on customer service and support, today's fastest-growing area of business social networking. Shih has even added new chapters focused on advice for small businesses, healthcare and education organizations, nonprofits, and political campaigns-making this the one indispensable social networking guide for every organization! The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Pearson P T R, 2009
ISBN 10: 0137152221ISBN 13: 9780137152223
Seller: ZBK Books, Carlstadt, NJ, U.S.A.
Book
Condition: new.
Published by Addison-Wesley Professional, 2009
ISBN 10: 0137152221ISBN 13: 9780137152223
Seller: Library House Internet Sales, Grand Rapids, OH, U.S.A.
Book
Hardcover. Condition: Good. No Jacket. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book.
Published by Addison-Wesley Professional 21/07/2010, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Seller: AwesomeBooks, Wallingford, United Kingdom
Book
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Published by Addison-Wesley Professional, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Seller: GF Books, Inc., Hawthorne, CA, U.S.A.
Book
Condition: Good. Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting.
Published by Pearson, 2016
ISBN 10: 013426343XISBN 13: 9780134263434
Seller: Books Unplugged, Amherst, NY, U.S.A.
Book
Condition: Good. Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within.
Published by Pearson, 2016
ISBN 10: 013426343XISBN 13: 9780134263434
Seller: Book Deals, Tucson, AZ, U.S.A.
Book
Condition: Very Good. Very Good condition. Shows only minor signs of wear, and very minimal markings inside (if any).
Published by Addison-Wesley Professional, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Seller: Pomfret Street Books, Carlisle, PA, U.S.A.
Book
Paperback. Condition: Near Fine. 2nd Edition. Binding Tight Pages Clean Light Edge Wear. Book.
Published by Prentice Hall, Boston, 2016
ISBN 10: 013426343XISBN 13: 9780134263434
Seller: Grand Eagle Retail, Wilmington, DE, U.S.A.
Book
Paperback. Condition: new. Paperback. In The Social Business Imperative, Silicon Valley entrepreneur and renowned thought leader Clara Shih identifies powerful new opportunities created by social media across the entire customer lifecycle. The functional breadth of this book is critical for today's leaders, who must deliver a consistent experience across every brand touchpoint, from marketing to sales to customer service, online to offline, because that is what the customer expects. This guide is a must-read for all professionals-from boards of directors to front-line sales managers, and from chief marketing officers to recruiting, IT, and compliance directors-who need to understand the digital transformation taking place not only in their own department but in all departments. Only with this broader understanding can functional leaders effectively collaborate on delivering a cohesive customer experience spanning previous organisational silos. Going far beyond her global best-seller The Facebook Era, Clara offers unprecedented insights into why and how traditional organisations must re-imagine their existing business processes to capture "the digital last mile" across social media, mobile messaging apps, the Internet of Everything, and the collaborative economy. Drawing on her immense experience helping Fortune 500 companies operationalise digital transformation to drive measurable uplift in sales and loyalty, Shih also presents powerful new case studies spanning multiple industries and companies from Wells Fargo to Warby Parker. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Published by Pearson, 2016
ISBN 10: 013426343XISBN 13: 9780134263434
Book Signed
Condition: As New. Signed Copy . Signed/Inscribed by author on half title page.
Published by GREMESE, 2012
ISBN 10: 8873017541ISBN 13: 9788873017547
Seller: Démons et Merveilles, Joinville, France
Book First Edition
très bon état - livre issu de destockage - pouvant présenter d'infimes traces de stockage - Expédié soigneusement dans emballage adapté. 2012. Broché. 286 pages. Très bon état.
Published by GREMESE, 2012
ISBN 10: 8873017541ISBN 13: 9788873017547
Seller: Démons et Merveilles, Joinville, France
Book First Edition
Très bon état - L'ouvrage qui n'a jamais été lu peut présenter de légères traces de stockage mais est du reste en très bon état. envoi rapide et soigné dans un emballage adapté depuis France. 2012. 286 pages. Très bon état.
Published by GREMESE, 2012
ISBN 10: 8873017541ISBN 13: 9788873017547
Seller: Démons et Merveilles, Joinville, France
Book First Edition
très bon état - livre issu de destockage - pouvant présenter d'infimes traces de stockage - Expédié soigneusement dans emballage adapté. 2012. Broché. 286 pages. Très bon état.
Published by Addison-Wesley Professional 21/07/2010, 2010
ISBN 10: 0137085125ISBN 13: 9780137085125
Seller: Bahamut Media, Reading, United Kingdom
Book
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.