How to Manage Experience Sharing : From Organisational Surprises to Organisational Knowledge

Andriessen, J. H. Erik, Fahlbruch, B.

ISBN 10: 0080443494 / ISBN 13: 9780080443492

Published by Emerald Publishing Limited, 2004

About this Item

Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # GRP101944445

Bibliographic Details

Title: How to Manage Experience Sharing : From ...

Publisher: Emerald Publishing Limited

Publication Date: 2004

Binding: Hardcover

Condition: Very Good

Edition: New ed.

About this title

Synopsis:

This book has grown from a workshop that brought together researchers and practitioners from a wide range of areas, including the safety domain. The focus of the workshop was on the well-known issue of organisational learning and organisational memory. The special merit of the book is that it combines the experiences of two usually separate disciplines i.e. safety science, where the main focus is on the codification of accidents, and knowledge management in service organisations, where the main focus is on exchanging successes. The focus of some contributions is on individual and group processes, others on organisational strategy or societal and environmental issues. Some key questions addressed in this book are: How can an organisation learn from its successes and failures, from its experiences and accidents? How can we prevent the loss of knowledge caused by intensive employee turnover or retirement? How can implicit knowledge be shared with colleagues and newcomers? To what extent can Information and Communication Technology (ICT) help to solve these problems?

About the Author:

Edited by Professor J.H. Erik Andriessen and Dr. Babette Fahlbruch