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Dear Homeowner: A Book of Customer Service Letters (Carol Smiths Customer Relations Series)

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ISBN 10: 0867185112 / ISBN 13: 9780867185119
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Title: Dear Homeowner: A Book of Customer Service ...

Book Condition: New

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Book by Smith, Carol

About the Author:

Carol Smith, a leading customer relations consultant in the homebuilding industry, has more than 20 years of experience in the homebuilding industry. She publishes the bimonthly newsletter, Home Address, and is a frequent speaker at industry educational events. She is also the author of several highly successful books published by Home Builder Press.

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